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HomeBelloReviews 232

3.1

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HomeBello Reviews Summary

HomeBello has a rating of 3.1 stars from 232 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HomeBello most frequently mention perfect condition and free shipping. HomeBello ranks 1st among Wedding Gifts sites.

service
62
value
58
shipping
57
returns
37
quality
55

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California
1 review
1 helpful vote
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What a terrible company. I placed an Order for some Juliska dishes in October and after my Order was placed, I was notified that my order was being changed to add 3-4 more weeks for delivery. When I inquired again on 11/14/22, I was notified that my order was now being CANCELLED. Seriously? I will NEVER use this company again. I would give them no stars if I could. No customer service. No communication other than emails changing my order.

Date of experience: November 15, 2022
Georgia
1 review
0 helpful votes
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Deceptive Marketing
November 11, 2022

I was looking for a vista alegre doom soup tureen, it's available on a few sites but the other sites were back ordered - Home Bello was the only site that said it was in stock, so I ordered it. There was no mention of it being a special order or it was out of stock.

Today I received an email that said it was back ordered and would take 3 - 4 weeks and if I wanted to continue to respond to the email. I responded stating that I'm willing to wait 4 weeks and assume that my card will but be charged until the item is ready to ship - a reasonable statement, why would you charge my card if you don't even have the item I'm stock.

I received a response to that email stating it will take 12 weeks because it's a special order and once I agree to the timing there are no cancellations.

So we went from 4 weeks to 12 weeks to it being a special order? And nothing about not chair h my card. What kind of place is this?

Stay away!

Date of experience: November 11, 2022
Washington
1 review
1 helpful vote
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This company has the worst customer service of any company I have ever dealt with! The representative was snarky right off the bat when I sent them a message that I did not think that what I ordered was what was delivered and they ended up making threats against me because of that misunderstanding.
They have refused to let me return the item. I will be contacting the National Better Business Bureau because of their behavior and terrible business practices!
Stay away!

Date of experience: October 31, 2022
Illinois
1 review
0 helpful votes
Follow Laura J.
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I wrote multiple times to the company and asked to resolve missing order issue, they refused to resolve or call me for resolution even tho I asked them to and provided phone number. Had to order same item from different merchant. Not recommended to do business with.

Date of experience: October 25, 2022
Florida
1 review
1 helpful vote
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HomeBello is such a great company. They have a lot of wonderful jewelry to select from with good prices and discounts. I really like them.

Date of experience: October 23, 2022
Texas
2 reviews
9 helpful votes
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SCAM!
June 21, 2022

Don't waste your time. They advertise products that they don't have. Customer service reps are idiots. I asked why do you have this online for sale if you don't have it in stock? Their reply: "Get a life". Total SCAM!

Date of experience: June 21, 2022
Alabama
1 review
2 helpful votes
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I love the items I order and will definitely recommend this store and shop with them
Again in the near future! Highly recommend!

Date of experience: June 18, 2022
California
1 review
0 helpful votes
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Somehow my salad forks disappear one by one (most likely thrown away on a paper plate). I had a hard time finding replacements until HomeBello appeared on Google. My order was processed with an immediate reply and I should receive the forks very soon (and no shipping charge). Great service for sure!:-)

Date of experience: May 31, 2022
California
1 review
1 helpful vote
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NEVER TRUST THIS COMPANY! THIS IS A TOTALLY A FRAUD! THEY SEND ANOTHER BROKEN USED ITEM AND NEVER REFUND!

Date of experience: May 27, 2022
California
1 review
0 helpful votes
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L'Objet Spike Bowl
May 25, 2022

What a fabululoua experience I had with Homebello! They shipped my bowl promptly and in excellent secure packaging, three boxes with packing peanuts too it was received in pristine condition and it is an extremely fragile piece. Will certainly shop the site again!

Date of experience: May 23, 2022
Mexico
2 reviews
0 helpful votes
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Great service
May 13, 2022

I had a great experience with this company. Josh was quick to answer all questions with very positive results. I would encourage you to trust this sight and not listen to all this negative input.
Very satisfied customer! Was so excited to send this to my granddaughter as she had broken hers. And it was a replacement that I found with Josh at Homebello.

Date of experience: May 12, 2022
Colorado
1 review
0 helpful votes
Follow Lisa H.
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I like to hunt for unique charms all over the web. Homebello has a great variety. Their shipping was okay. I wish it was faster. I do know shipping has slowed down every where because of the environment after COVID so I don't blame them too much. I received great products and was very happy with my purchase. One issue was a few of the charms I purchased were out of stock but they were still listed. That was disappointing but overall... I will come back to Homebello to shop very soon.

Date of experience: April 28, 2022
Indiana
2 reviews
0 helpful votes
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Review
April 11, 2022

Shipping great and arrived early. Customer Service was friendly and responded quickly. Happy with outcome!

Date of experience: April 11, 2022
California
1 review
1 helpful vote
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Fabulous Franz Vase
March 5, 2022

I loved this website and give it 5 stars because I asked them to find it for me and they did and kept me updated so I knew the status. I will be looking at this website again when I am looking for future items.

Date of experience: March 5, 2022
Pennsylvania
1 review
1 helpful vote
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Rose Gold Ring
February 25, 2022

Unfortunately I lost a ring that was sentimental to me because my daughter got it for me. I searched and could not come close to replacing it. I was excited to find the ring and I ordered it. The shipping was quick and I was more than happy with the quality and price of the ring. It isn't exact but I love it! I would highly recommend this company.

Date of experience: February 24, 2022
Texas
1 review
0 helpful votes
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Order arrived completely smashed. Customer service is totally non responsive. Phone number goes to a recording.

Date of experience: February 24, 2022
Maryland
1 review
0 helpful votes
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Best site for Halcyon Days
February 24, 2022

I've shopped for Halcyon Days products from HomeBello repeatedly and have always received gorgeous products at the best price that I've been able to find. Products arrive on time and I have been impressed with the responsiveness of their customer service.

Date of experience: February 24, 2022
Texas
1 review
2 helpful votes
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If I could give this company 0 stars I would. This has been the worst experience ever. I should've just bought the same rings at Zales for the same price. Please please please save your time and money and purchase with a company you can trust and have no issues with. Literally just went ahead and ordered from Zales. Not worth the headaches. By the way the 20% coupon for jewelry doesn't work either. They just want to lure you in.

Date of experience: February 17, 2022
Florida
1 review
0 helpful votes
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I made the big mistake to order 2 bracelets from this people, $261.98 dollars, and when I received that just one of the stupid bracelets I thouthg that was a bad joke, is not even gold and doesn't look like the pictures at all, probably doesn't worth $20 bucks and they charged me $106.99 for this c@2@#$# and looks like some toy for a 10 year old girl, also they werent even answering my emails asking for a return, finally after beging a lot someone answer me and they told they don't do returns, very rude, thanks at their own irresponsibility the other one wasn't delivered and at least they cancelled that one, anyway I want my money back for the one they charged me, is just garbage, stay away from this people, they don't even have a telephone number, they are the worst, I just opened a case with paypal, I'm gonna fight for my money! Ihaven't seen something like this! SCAMS!

Date of experience: February 16, 2022
West Virginia
1 review
1 helpful vote
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Lost Ring
February 7, 2022

I lost my Irish Colada ring I found 1 on Amazon no details and I returned it. I found 1 on HomeBello it is fabulous great detail brilliant shine. I give them a 10 star. Shipped fast. And I had to sign for it which is great just anyone can't get it. Love the Ring. Thank you HomeBello…

Date of experience: February 6, 2022