I placed an order (excess of $1,000.00) for multiple pieces for a dinner set over 1 year ago! HomeBello charged my credit card and only sent me half of the items. Josh, AKA "Mr. Customer Service by Text", strung me along for 6 months claiming the items were on back order and coming from Europe. That was 6 months ago! Now a year has passed and I never received my items. To add insult to injury, Josh stopped responding to my e-mails and texts.
Homebello.com is one of most popular site in jewelry online shop. I bought a ring for my wife which had been reached my home with free shipping cost.In this site product are so usable and comfortable, chief rate. I bought my elder sister all jewelry from here. Because their service and product are so good.So if you have need any jewelry you buy from this site or would order.
This site just ripped me off completely I have used my credit card to make purchases all over the internet and when I come here to buy a simple ring they take the money and tell me my card was declined 3 days before the scheduled delivery date that it was supposed to arrive on
Ordering Franz Porcelain products online... very long story, on going for a year trying to get my products and money back, they claimed they refunded me but it never came and they just started ignoring my emails.
Don't trust them! They ripped me off over $300..
I recently ordered a Halcyon Days bangle from HomeBello, and was sad to see that it arrived with a blemish/defect on it. Spending a good amount of money on an item I expect it to at least start out in perfect condition as I am not "easy" on my jewelry, wearing it to work and such. I was put in touch with Nikki who made the process of returning it to be fixed incredibly quick and easy. I work in retail and have a great appreciation for good customer service. In spite of the small hiccup in the beginning (which I totally understand happens on occasion) of my order, after my overall experience I would definitely shop with HomeBello again. Sale, and customer, saved.
The white gold ring flimsy as can be. Both rings came without the Diamond cut circle connected - nothing like the pictures on the website. I communicated with Josh who sent me the white gold ring with the Diamond cut circle that it came without but I asked him to send it connected and he did not. I will never order another thing again. This ruined my whole experience with Home Bello!
I found a Versace vase on Homebello slightly cheaper because of a 10% off coupon! It was packaged very well and came within a week. Very satisfied with my purchase!
I ordered drinking glasses at the beginning of the week. Spent extra for faster shipping so I could receive them by Friday. After a week of waiting for a tracking number or the actual delivery, I spent a whole day trying to get an answer from the company - they don't have a live person to speak with. You can text and 6 hours later, you might get a response. It was after all of that, I was informed the items I ordered were on back order (not previously communicated to me) and since I was in a hurry because I spent extra on the shipping, they cancelled my order without asking me first. Ridiculous! Terrible customer service. Within 5 minutes I had ordered the glasses that I wanted on another site. They should be here in 2 days. Wasted my time with HomeBello.
I do a lot of research when I'm buying jewelry and am always amazed at the varying prices HomeBello has beautiful products and amazing prices. Customer service is always very prompt in replying and is always attentive. Destination site from now on.
I had a great experience with this company. Josh was quick to answer all questions with very positive results. I would encourage you to trust this sight and not listen to all this negative input.
Very satisfied customer! Was so excited to send this to my granddaughter as she had broken hers. And it was a replacement that I found with Josh at Homebello.
This company/owner is unreasonable and rude to deal with. They do not have a phone number. They accept no returns, even those that are still shrink wrapped and within a few days of receipt. Take my advice from my experience: deal with a real retailer.
Mistakenly shipped the wrong finish item. Gave me a discount to keep it, and will ship the correct item along with an additional discount and free freight when it becomes available. That's about all you can ask for!
I order some picture frames over 5 weeks ago. They have not arrived. When there is occasional feedback from them, they say the shipment will arrive the following week. It has not arrived. They are massively disorganized, if not dishonest.
Home Bello has the worst service that I have even encountered on the internet. I would advise anyone who is thinking of ordering from them, DON'T DO IT.
I made the mistake of purchasing from an unknown company because they offered something i could not find elsewhere, order never shipped. Reported them to bbb and will be calling my bank to stop payment.
The item never arrived so we wrote a series of emails that had no response. We texted them and kindly asked for a refund. Mohammed Funigs wrote back cursing at us. Never in my life have I ever experienced anything like this! They are true scammers!
I have several Fire and Light dishes I bought years ago - I love them but they are spendy. I ended up purchasing more because Home Bello prices were better than other stores. So happy with my purchase! Thank you!
What a fabululoua experience I had with Homebello! They shipped my bowl promptly and in excellent secure packaging, three boxes with packing peanuts too it was received in pristine condition and it is an extremely fragile piece. Will certainly shop the site again!
I should have known customer service would be bad when I emailed questions before buying and was ignored. They bill you the full amount and you are expected to wait months for the product. My frame was broken and they did not give a full return label and wanted me to pay the return shipping on a broken item which was also the wrong size. They actually wanted me to return everything I ordered to settle non shipment issues. They are nasty and arrogant in their approach and certainly not a reputable business model when you must text 5 times to get fair treatment. I took my business to addison frames. They ship and than bill and answer the phone.
Hi readers, me being such a fussy shopper on design and quality I came across HomeBello after surfing through many websites including the popular ones searching on skull bracelets. It wasn't just a purchase tryout. I liked the product as displayed on the net. However photoshop being around I dared not have my hopes up as one can airbrush anything nowadays to make it look good. It was my first on hearing about HomeBello and I clicked buy, paid, waited, received,... happy! Highly recommend
I'm a die heart lakers fan and have lots of relatives and friends who also love Los Angeles lakers. Homebello has made my life much easier with their huge collection of lakers gift. I recommend this site to any laker lovers.
Overview
HomeBello has a rating of 2.6 stars from 231 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with HomeBello most frequently mention customer service, credit card and phone number. HomeBello ranks 1st among Wedding Gifts sites.
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- Torrance, CA, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members