HomeBello

Purchase came damaged and scratched contacted the company through email and seller swore to me when I contacted they about the damaged merchandise

I ordered the 4x6 snake print Addison Ross picture frame from Home Bello and everything from the ordering of my frame to the delivery went very smoothly. The frame itself was back ordered but it was delivered within a week of be told the status so it was not a long time out on waiting and I wasn't in any hurry since the frame was for our house. The frame itself is gorgeous and arrived in perfect condition and packaged very well. So glad I ordered from here because I also got it for a great price. I will definitely be ordering more home decor from here in the future.

I ordered the wrong size of a pendant. I couldn't find how to submit a return, and according to the site certain conditions do apply. So when I emailed asking for clarification, I wasn't sure what the response would be. I was planning on just purchasing a larger pendant if the order was not allowed to be exchanged. However, the response I received from customer support was written unprofessionally and came across aggressive. I will not be purchasing again from this company. Customer service IS A QUALITY that is expected when purchasing higher end items.

I purchased an item and then the next day my order was cancelled. I called and left a message asking why the order was cancelled. I did not receive a response. Then I was blocked from their site and this message is displayed:

Restricted Access!
You cannot visit our store from your current location or if you're using a VPN IP address that has been involved in fraudulent & criminal activities.
Please email us at *******@homebello.com for more information!

The I read these other reviews. It is pathetic that these fraudulent sites are so hard to shut down.

Absolutely terrible company! Bought a jewelry box for my wife for Christmas. It arrived damaged. Attempted to contact the company FIVE times. Three using their 'contact us' and twice using their 'customer service' e-mail over the span of two months. No responses; utterly ignored. And yes, checked my spam and trash often. Have to now go through PayPal to resolve. Not sure how they got such a decent rating on this site. Check out Google Reviews and BBB Reviews, all 1-Star and all negative. Trash company that should be dismantled in my opinion.

The white gold ring flimsy as can be. Both rings came without the Diamond cut circle connected - nothing like the pictures on the website. I communicated with Josh who sent me the white gold ring with the Diamond cut circle that it came without but I asked him to send it connected and he did not. I will never order another thing again. This ruined my whole experience with Home Bello!

Returned damaged ring to company. I cannot believe the phone messages and emails i have received from that company, Profanity after profanity as well as threats. I agree that any positive reviews were written by the "employees" or family members. I do not understand how these people are allowed to continue to steal from hard working people. They are racist, rude, unprofessional and basically thieves. My credit card copay is now involved. When they look at these reviews, there is no way these rip off artists will get my payment.

What a terrible company. I placed an Order for some Juliska dishes in October and after my Order was placed, I was notified that my order was being changed to add 3-4 more weeks for delivery. When I inquired again on 11/14/22, I was notified that my order was now being CANCELLED. Seriously? I will NEVER use this company again. I would give them no stars if I could. No customer service. No communication other than emails changing my order.

I placed an order for some small pots that had no lead time. They never arrived so I emailed to see when they were shipping. The ETA kept getting moved back (which I understand) but I had to keep reaching out to hear anything. The last time I reached out it had been over 6 months since placing the order. Their reply was that they had just cancelled it. I understand shipping and lead times are a bit crazy right now, but I was mostly disappointed with their short emails/reactions and then lack of care to follow up and then just cancelling my order without letting me know. I easily found the same pots on another site right after this last interaction :/

Charm described as "large". Needs more definite a description. Charm arrived and has a definite front and back (hollow on that side.) Charms don't usually have "backs". A bit overpriced, I'd say, even though "on sale." My main complaint is this annoying website where what I'm now typing is so small and SO FAINT I can barely see what I'm writing. I do lots of on-line shopping and this one is worth just 2 stars. Sorry.

They be crawling on there nasty $#*! knees making cheap garbage don't buy from these scammers they pay there dirty knees family to write positive reviews there desperate and craving good reviews you guys sell hot garbage that I $#*! on and sent back to you as scammer payback dirty knees

Shipping took a while but they did email me about my order which is good. In the end I love my items!

Great customer service. Very helpful very happy with my order. Will definitely order again. Was concerned but was wrong.

I placed an order (excess of $1,000.00) for multiple pieces for a dinner set over 1 year ago! HomeBello charged my credit card and only sent me half of the items. Josh, AKA "Mr. Customer Service by Text", strung me along for 6 months claiming the items were on back order and coming from Europe. That was 6 months ago! Now a year has passed and I never received my items. To add insult to injury, Josh stopped responding to my e-mails and texts.

The Shamrock chests are super cute! They were competitively priced; would buy from this site again!

I received four lovely fantasy green (pastel lime green) rice bowls recently. Arrived in perfect condition, professionally wrapped. I've owned various Bordallo Pinheiro majolica (green) over the years and I'm thoroughly enjoying using the HomeBello rice bowls as well as the matching dinner plates and cereal bowls everyday or whenever I have guests! Looking forward to getting two more cereal bowls to complete my collection!

Ordered a pitcher and set of glasses for my brothers wedding. Was told of several delays due to December 2021 shipping issues. Totally understood and opted to wait. The glasses finally shipped with one broken which the company did send him a new one however, they never sent the $140 pitcher! Contacted Customer Service several times and they did respond a few times until they didn't…issue never resolved. Did file a BBB report and of course they didn't respond to that either. Don't waste your time!

This company has the worst customer service of any company I have ever dealt with! The representative was snarky right off the bat when I sent them a message that I did not think that what I ordered was what was delivered and they ended up making threats against me because of that misunderstanding.
They have refused to let me return the item. I will be contacting the National Better Business Bureau because of their behavior and terrible business practices!
Stay away!

Don't waste your time. They advertise products that they don't have. Customer service reps are idiots. I asked why do you have this online for sale if you don't have it in stock? Their reply: "Get a life". Total SCAM!

If I could give this company 0 stars I would. This has been the worst experience ever. I should've just bought the same rings at Zales for the same price. Please please please save your time and money and purchase with a company you can trust and have no issues with. Literally just went ahead and ordered from Zales. Not worth the headaches. By the way the 20% coupon for jewelry doesn't work either. They just want to lure you in.

Ordered item I believe they never intended to deliver. They never shipped item never returned any request about order per their website. They don't answer their phone. Its a small work out of their house business with no customer service. Look at all the other reviews it is a pitiful so called company. Asking PayPal to investigate and suspend their ability to use them. That is the only credibility they have. Only reason I used them knowing PayPal's support.

Part of my order which took almost 2 weeks to get was out if stock. I was never notified of this. Had I been I could have ordered elsewhere. What they did send me was not what I ordered! I previously sent an email asking for an update after never receiving one and asked if I was scammed only to finally be emailed back with whomever asking why does everyone in Co think they are being scammed by us? Here is a pic of what I ordered ( single sppon) other pic of 4 spoons what was sent. Single spoon is Onieda which is a quality brand. I have no clue about the crap I was sent!

Hi readers, me being such a fussy shopper on design and quality I came across HomeBello after surfing through many websites including the popular ones searching on skull bracelets. It wasn't just a purchase tryout. I liked the product as displayed on the net. However photoshop being around I dared not have my hopes up as one can airbrush anything nowadays to make it look good. It was my first on hearing about HomeBello and I clicked buy, paid, waited, received,... happy! Highly recommend