HomeAway.co.uk has a consumer rating of 1.13 stars from 61 reviews indicating that most consumers are generally dissatisfied with their purchases. HomeAway.co.uk also ranks 84th among Vacation Rentals sites. The most common issues with HomeAway.co.uk are around customer service, which is not as good as expected by some customers.
No positive highlights yet
I wrote a review about HomeAway which did not put them in good light. I wrote to the President himself and he got his legal team on the case. It is now resolved in my favour and all monies I was entitled to have now been returned. The actual booking service was good, it was just the after service care! Fairs Fair.See positive reviews
No refund offered. Weeks of begging for a refund as our country is in lockdown and we are unable to leave our homes. Yet you refuse to refund us. Jim Murray you are a disgrace. We will make it our mission to ensure that everyone we know books through a reputable company as you are certainly not that. Money pinching, greedy and untrustworthy who has taken money from people at their most vulnerable time. Shame on you!See critical reviews
Impossible - they reply once you go public only! I must have emailed them x50 and had a handful of replies
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