HomeAway UK
Questions & Answers
Here’s what buyers have asked with answers from HomeAway UK staff and previous consumers.
3
questions answered
0%
answered within 1 day
Answer:
We had used Owners Direct (acquired by Homeaway) in the past and found it an excellent service. I cannot mirror that recommendation with Homeaway.
By Cathal O., over a year old
Answer:
Impossible - they reply once you go public only! I must have emailed them x50 and had a handful of replies
By Adam B., over a year old
Question:
Why are they adding extra charges and Fees when the Traveler does not pay the owner directly
Answer:
Because HomeAway is a booking site and charges their own surcharges over and above what the owner charges. If you do not wish to pay these surcharges, I would suggest searching the internet to find the property owner's own website and booking with the owner directly.
By K J., over a year old
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