HomeAdvisor (Powered by Angi)Reviews 2,163

When I 1st started I was speaking to a representative and sold me a dream on I'm gonna get so many jobs but after I became pro and establish in my profile I was getting unqualified leads like crazy to the point i had to pay what i didnt make any money back to the company. To tell you the truth they're making money off of you more than the pro shouldbe making money on the jobs and their lead system is bull$#*!. Now you have to find a way to pay all the leads Back and if not they will send your bill into collections. Stay away from this company Because the leads you would receive the Close out ratio would be 3 out of 20 jobs.

I had new flooring installed in my kitchen, foyer, and a small bath and closet. A section of the quarter round was not stapled into the wall. I was holding it when I called Empire. I have called twice in a week with no response from Empire. It would seem to be an easy fix but, once the project is done, there is no incentive for them to provide any kind of service to their customers. I would never recommend them to anyone for a flooring project. My other choice for a contractor I did not even consider. I called him at 9:30 AM and I think I woke him up. He did not sound like a viable company so I told him I had a wrong number. I don't believe HomeAdvisor does a good job of vetting its contractors.

I attempted to use HA for my business. They did not have a good category for our services so I ended up getting nothing but bogus, worthless Leads that were unrelated to what we do. Initially, HA would issue credit for bogus leads but after two or three events requesting credits they stopped issuing credit for the bogus leads saying only that "not all Leads result in sales". I suspended receiving any leads but they said they could only suspend leads for 90 days. It must be either a limitation of their computer system, or it's simply so they can start sending leads again without your consent. Of course after 90 days they resumed sending leads and charging me for them. The leads were still worthless and they refused to issue credits. I paid but told them to suspend leads again, explaining to them that they did not have an appropriate category for us and their leads were worthless. Beginning in January 2019 they resumed sending us unwanted leads but we made a point to not use the leads at all. We did not click on the leads or use them in any way, however, they still charged us. At this time they notified us that they have two types of leads, ones that you have to click on to be charged and another that you're charged for regardless of whether or not you use them. For 7 months I tried to get rid of this service but now they've turned our account over to a collection agency and are continuing to add penalties. They have been a nightmare and hopefully enough people will expose their tactics and get rid of HA.

We are a small ornamental iron and metal fabricator shop. We get leads that have nothing to do with metal or ornamental iron and we still have to pay for them. Their categories for leads are too vague for consumers to choose the correct category for the project they want completed. We are being charged for customer leads that involve wood or vinyl; NOT METAL. We complete the lead credit request and they decide whether they give you the money back which 98% of the time they don't... even if the lead is nothing your company offers. Terrible way to conduct business.

I signed up and only THEN was told that we had to be state licensed. I have been in business 24 years and am fully licensed, bonded and insured for my local cities. I have never been state licensed and wasn't even sure what it was. I can pull permits for both residential and commercial projects. Additionally, they said that not ever state requires it. I just happened to be lucky I guess. Anyway, that kept us on the "handyman" portion of the lead generator. These were terrible leads, for the most part, and getting your money back is a cluster of great proportions. We spent $1700 in less than 2 months for about 2k of work. And customer service was crap. Finally, my sales rep sucked as well. He talked to me as if we were great friends (I don't like that lever of familiarity from people I don't know) but after we signed, he disappeared. Please save your money. This is a product that ONLY benefits clients, of which spend nothing to get estimates. I would never do it again and am cancelling it asap.

Initially it sounds enticing with National Advertising to generate leads for both Residential and Commercial Leads. To start, you need to pay between $250-$300 for a year membership, profile created within portal, background check conducted and then pay for individual leads ranging from $15 to $200 each. I racked up $2,900 in leads and received less than $500 in booked work. At $2,900 + $300, these promotional dollars would have been better spent setting up a booth at regional trade show or a years worth of print advertising.

I signed up for commercial work and received leads from Churches, Educational Facilities and Government Projects that I had to pay for, even when they are not really commercial projects. They have a policy were you have to respond to a customer within 24 hours, calling and not emailing to make initial contact or you have to pay for the lead.

Quality of lead are poor. More than half of leads are dreamers with no intention of proceeding with project or companies looking to set budgets for projects for work later in the year, but you are forced to pay up front for a lead that may or may not pay out! The most aggravating aspect of service is they force feed you leads from customer or jobs not suited to your services!

The Opportunities, are leads from Consumers that review your profile and want to hear from you, giving about an hour to respond, stupid policy! They obviously do not understand Contracting thinking you can respond in less than hour when working at a project!

Since signing with HA, I have scam contacts that pop up on my business line 2x each Day, it was so bad I had to change phone numbers! I also am getting out of state contacts from Companies I have no interest in hearing or conducting business!

My advise, use Thumbtack!

I was sold on Homeadvisor for pool service by two woman out of the NY office, three month sent me lead which were out of my radius, leads that were closed, not one legit lead, they took my money, I called spoke with another woman out of Colorado very nice said we do not want to lose you as a client I will credit you with 10 leads, still nothing. I have been calling it take 3 days for someone to get back to you, emailed no return called. Last i spoke with a guy he was very rude, ask for a supervisor to call back no one has done so. This is a SCAM,

https://www.bbb.org/us/co/colorado-springs/profile/contractor-referral/homeadvisor-*******5188

I am kind of surprised at the number of negative reviews here when they have NO complaints or negative reviews on the Better Business Bureau - Who is supposed to police these kinds of BS businesses to avoid contractors being scammed. I'm disappointed because you're all business owners, right? USE THE BBB! Hit them where it HURTS! Don't allow them to use their A+ rating! And let's get it where it should be! C- at best. They're AWFUL.

I have tried Home Advisor a couple times thinking it would be easier for potential clients to find us. This last time I thought maybe because they had acquired Angies List things would run better. Well the first leads I got were just people browsing they really did not or ready to look for a cleaning company. So I called them back up and said you have not improved, they gave me my leads for free if I'd stay. Well today was it, when I called one lead and the lady told me the person home advisor said inquired was dead. They would not refund any of my yearly fee as a good customer service company would. So if you are looking for help finding customers just find a way to get your name out there on your own, because Home Advisor is not worth the cost or the effort and will screw you every time.

Master craft and design co by Edward Ringmeier did 2 bathrooms in my house. Highly unprofessional people. They turned my life into nightmare.It' been 5 months the work has been lasting and never finished yet. They ruined my house. After they finished the main portion of the work I had leaks all over. They didn't put insulation into outer wall so in winter I had a problem of frozen pipes, emergency plumbers came and cut the wall to fix the problem. There was no insulation, though Edward said he had put it, so he cheated. Afterwards they redid that bathroom for the second time, nevertheless they put the wrong insulation and screwed-up the glass door that caused leak. In the second bathroom they didn't do the shower pan right so there was a leak through the ceiling onto the first floor, Now I have to change the ceiling too.And many more harm has been done, the big lust of it. Now my remodelling project has been started from all over again. After 5 months, More over they steal things out of the house like vent covers, vents, brooms, instruments, materials etc. They cheated me on one if my checks and it is now under fraud investigation, They were asking for cash as well. Once they had deposit check they disappeared for 2 weeks and later in the process there were breaks for quite a few days.My review is to prevent people from that disaster.And if you are planning to have remodelling in your house, if you care about your health, possessions and property remember the name Edward Ringmeier mastercraft and design and stay away from that compony and this name.

They pirate all your existing web traffic and destroy your current online presence.
I don t know how they are getting bye with this it is criminal. This is my second review of this sham company. We are now currently having to redo our entire online seo campaign at substantial cost to us so we can get listed again, our website company told me they have well over ******* complaints against them,