HomeAdvisor (Powered by Angi)

I contracted with Home Advisor to find me a "Professional" to re-grout my shower tile; the guy was at my house for 5 hours, and all I got a horrible mess of smeared grout on all my tiles, walls, tub, soap dish, bathroom floor and down my stairs. The "Pro" told me he would be back the next day to finish the job but never showed even though he rescheduled himself. Now Home Advisor is trying to get me to pay for someone to "fix" the problem their guy created! It's a disaster, I will NEVER use them again!

Angi/CactusNectar, LLc was recommended and did a terrible job that was unprofessional, unethical with no attention to detail. They promised a bathroom remodel in 1 month, but took them 5 months. Couldn't level floor for tile installation and had to have a professional flooring company come out to do the job correctly. Everything had to be redone at least twice. Didn't clean up or do a final walk through. DO NOT RECOMMEND TO HIRE!

Forcing "leads" on you and charging your credit card on a recorded line. If they are recording you should hang up.

Giving me a list of my competitors is not appreciated, I know who they are. Giving me leads in 30 story apartments is not useful, I need property owners. Couldn't refund because older then 30 days.

Seems like elderly, lonely people looking to talk to someone. Most don't remember contacting home adviser. Might as well be a cold call.

Tried to make an appointment with their recommended contractor Pavex 3x and 3x they didn't show up at the agreed time. Horrible customer service.

Had my floor installed through Empire Flooring. Took 5 months to install correctly. Horrible cheap products. Hardwood door and their best carpet that the seams are already coming apart. Put the wrong transition pieces and either came back with the wrong color or did not show up at all. Michelle Whitman was my rep. Terrible product. Do not purchase. I spent $17,000.00 on my floor and wish I would have went with 50-Floor. Do not use Empire and their cheap products.

Those is a conflict of interest for Angie homeadvisor to promote contractors that do not perform. I learned this the hard way for a contractor that Angie gave 5 stars who was one of the worst contractors I dealt with "Top Pools" in Katy Texas. Its been over a month and still they haven't showed up. We purchased the pool pump and they have it but have not made am appointment that they did not cancel with excuses.

Excuse #1 rain forecast

Excuse # 2 forgot some tools

Evxcikuse # 3 office forgot to schedule

I wouldn't trust Angie homeadvisor ratings for top pool services

Research and use other ratings like sitejabber.com that are more authentic and fair unbiased and look out for the consumer

The "pro" they sent cost us a new dryer! It should've been a simple part replacement and turned out he really didn't know what he was doing.
It took two weeks to "fix" the problem (see picture) then the first time I went to use it and boom nothing happened. So I wound up contacting another local company for help. Not only was I extremely overcharged by homeadvisor for the "fix" but it cost us double due to the dryer being broken in the process of him fixing it.

They will debit your card without your approval pretty much and any money you have in your account, they won't play fair, they do not care if you get a good lead or even if you one day will get some job, their job is to bill you. I was a pro member for a month or so before I could realize that. Now and on they call me trying to make me sign up again.

I hired Angi/Home Advisor for a move-in apartment cleaning. They did not do the job. The person who showed up to do the job was late (by hours), had no supplies, we mutually agreed to cancel the job. There was no personal communication with Angi - no number to call, person to talk to. Just a bunch of impersonal texts. I was charged nonetheless and Angi/Home Advisor is lying to the credit card company saying they did the job, with pages of meaningless bureaucratic paperwork that I have to waste me time on. DO NOT USE THIS ORGANIZATION!

I called one time just for some information and within 2 days, i have received over 50 emails! Bombarding someone with so many emails is harassment and not how business should be done. I've called twice to remove my account information and I'm still getting emails. I've blocked multiple email addresses but clearly this is Home advisors plan because they are coming from different email addresses.

They attempted to rip me off big time. They sent fake leads. There were numbers where no one answers the phone. They bill for people looking for price check not even serious buyers. They are not up front with billing process. They make it sound like they will help your business grow, but you end up either breaking even or losing money. This is definitely not the company I would recommend to any contractor or business owner. They will rob you and refuse to refund you. I am warning you do not become a victim of this fraudulent company. Also, they have a pending class action lawsuit against them, and it is obvious why.

Rep called me to get us on board with HomeAdvisor. I told him what kind of remodeling we do and he said perfect and hung up on me. Nice. Used HomeAdvisor a couple years ago, Never again! It seems they only care about your money and how to soak it out of you.

I am to have my lawn mower serviced at 11:00 on 3/26. The service person did not show and no one called to tell me they decided to change the appointment to 1:00 pm the same day. I received the runaround and was disconnected a few times and finally, Michael from customer service stated the service person would be here at 1:00. I find this company to be unprofessional and untrustworthy. I will write another review to tell what my experience was after I received the service for the lawn mower.

I've trying to get contractors to reside my house and install new construction windows I've spoke with 12 to 14 contractors they come out talk a big game take measurements and I never hear from them again why don't they just tell me they don't want the job. Home Advisor is fine it's just the contractors that suck

Any provider that is or is considering advertising with Homeadvisor BEWARE. I submitted for a quote to test their system out. This is exactly what they do. They send the information to 4 different providers. After that they put the same lead as a "job opportunity" without customers permission. So they are selling the same lead numerous time to whoever buys it. Selling it up to $200. No one confirmed my number or email. I received quotes from "14" different providers. When based on their information suppose to go only to 3. Homeadvisor is a scam. They also spam you with emails requesting even more providers. I don't think they were always like this. But now they are like any trash lead provider. I also put a fake name, number and email. Which they obvious wont be able to confirm it was incorrect so good luck disputing it and getting your money back. This goes to show you this is exactly what they do. They SCAM hard working small business. Trash company with worthless people working from home running it. They will cheat you out of every penny you have. Word of advice. Keeps your leads off for as long as you can. And definitely don't buy any job opportunities cause there's plenty of other providers buying the same lead.

Consumers! Beware! This is a full scam company! They will charge you for services they can't provide. They made me drive 4 hrs to supposedly meet another contractor of their ( because first one couldn't fix the plumbing issue I had) only two cancel few hrs before the scheduled time. Not only that but they scheduled a second time which also did not happen as no one showed up as they claimed it would! Don't trust these scammers. They will gladly charge your card and good luck finding solution to your project then!

The initial contacts were promising, but then Home Advisor kept calling my house and sold my Email address... Now getting 20-30 BS emails a day.

Signed into home advisor for recommendation for TV wall mount installation. If look for someone to do a professional job don't go through home advisor. The company they recommended were not pros at carrying out job. TV screen ended up busted and had to return. I would have done better to pick someone out of the directory on my own.

They will take your money and give you leads that you can't make any money off of. Home advisor set my account up wrong sending me leads for different states, then told me i had "free" leads when i tried to cancel, but then charged me for more leads and refused to give me a refund. They are crooks, be warned.

I received a call from a rep after submitting a request for a handyman. I described my project - extend my fireplace brick to the ceiling - approx. 18 sq. Feet of brick to be laid. They gave me a price and scheduled a provider for 4 days hence (a Monday). The guy was a no show. I called, they re-scheduled with another provider for the following Friday. They send a link to communicate with the provider 24 hours prior to the time of your appointment. I texted, no response. The guy does show up, but when I show him the project, he tells me he has never laid brick before. Nice enough guy, just not qualified for the job.
I am unclear as to what process they use to send a provider given that I already provided them the scope of work.
When I called and spoke to customer service, they offered to reschedule again or refund my purchase. When I asked if they could assure me that the provider would be qualified to do the work, they said no.? I went for the refund.
Would not use again.

Ive bern with home advisor since I started ny business. They gotten worse every year since. Then after the merge with angies list it not even worth it to use them. They send leads and have of the customers claim they never requested anything then the rest are wrong categories or the nunber is not inservice but they still find a way to not reemburse us for the bad lead. Out if 15 leads im lucky if I can get to 2 houses. All the rest are bad leads and then when I request credit all are denied. Please think twice about using them I will never recommend them again especially after the 4 people I brought there left cause they were ger unhappy as well

I contracted for cutting my lawn for 3 hours they came and spend only 2 hours they didn't finish the job it was a big disappointment

I used home advisor for a bath tiling project. The projected cost was less than half the actual cost. The contractor manipulated the system to get double his fee. Contact with the company was a waste of time. Take the time to find a local contractor and get a firm quote. I paid twice the fee quoted and the contractor did a very substandard job. Stay away!