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The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
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I am very happy that Window King did such a great job. They were professional and worked hard.
Received phone calls within minutes of submitting my request.
Home Advisor recommended 3 contractors. 2 provided an estimate. Firm that I selected was very reasonable for the cost. Very satisfied and happy with the entire experience.
I requested local assistance to install TV in my home. Great contractors presented.
Well, I'm happy that I found Antonio. And, thankful that Home Advisor led me to him. He was wonderful & got the job done quickly and at good price. But, for some reason - Home Advisor cancelled my appointment with him. Luckily, I was able to track him down based on his name & location. So, I called him directly,
Excellent site - each time I've had at least one or more contractors call me quickly for job inquiries!
Very professional fair price and throughly checked everything great job
The electrician listened to our concerns and made the proper judgement in resolving our issues with our circuit panel
Brought them up on my computer n within a day I got results. Fast n easy.
I always use Homeadvisor for recommendations when needing work done at our winter home since we aren't familiar with most of the local businesses. They never fail to suggest dependable competent vendors who we can trust and easily work with to complete the work in a timely fashion with excellent results.
Needed a reliable plumber to change the shower head set, Jay did a fantastic job! He even went the extra mile to change the valve and add a filter. Excellent work! Thank you!
I am happy with everything I ever needed. I always like using Home Advisor. I had my freezer repaired.
Showed up on schedule and completed job in 3 days.
It took a long time to find someone to do this job. HomeAdvisor was diligent to find someone for me and finally did. I am quite pleased with their efforts.
I downloaded the app and it was easy to use. I had a choice of two contractors and called both and selected one.
Easy project. Time from initial contact to job completion was less than 24 hours..
Your company recruits the best people. I have used Home advisor a few times and I have not been disappointed.
Answer: We had a similar experience when first trying Home advisor out. They kept taking money out of our account arbitrarily. I finally had to file stop payment forms at my bank. Then they threatened us with extra fees unless we "settled" our account. We have strict DTPA laws (deceptive trade practice act) in our state. I advised we complain to our Attorney General about this. I think home advisor should be banned in our state because of this fraud.
Answer: I didn't, they have been blowing my phone up for 6 month's now and now they act like thier desperate for me to sign with them. I have absolutely no want or will i ever sign with them after i have heard what thier doing to contractors who have a contract with them. I just signed with a family owned reality company and even they told me not to sign and even when i tell home advisor i don't want thier business they ignore my request and still call and now they act like thier a home owner requesting painting but once i get to asking where they live or information all of a sudden I'm being told to do a background check and i sign up for free! But i have to pay a percentage of my leads or size of job something of that nature where i pay them for a no guarantee of work as i see it. I can't trust handing money to a company that's being deceitful in a phone call off the rip! Just be careful i don't hear good thing's about them all over now.
Answer: Fake leads, sends email, text & calls between 20-30/day and charges for each. Even if Contractor doesn't open Or answer any calls! Will rip off contractors about $800/day until they catch it and no refunds! Do Not Use HomeAdvisor!
Answer: I don't know about the house cleaners but, I do not trust the company based on my own recent experience.
Answer: You don't know you have to call home advisor and wait on the phone for an hr until they pick up
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...