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HomeAdvisor (Powered by Angi) Reviews Summary
The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
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The list was sent, first contact got the job. Small job completed... extremely happy
Always easy with Home Advisor. I've done a few home improvement projects with Home Advisor. Every time, It is easy and the best result.
Thanks to the Home Advisor.
The price was reasonable within my budget and it was done within an hour. Very pleasant!
Very good. The people were courteous, quick to answer, and seemed dedicated to helping you find the people or businesses needed to get your job completed.
Got the right painter locally at the right time needed with great reviews
I had made several phone calls and I could get a appointment for a qualified well person to come out for a bout a week, so I saw the pop up for HomeAdvisor--filled out the work sheet and got a call back in under 15 minutes. I talked to Justin and sent him pictures of what the pump/motor/control and well pit looked like; answered a few questions and he gave be a date and time for the next day. He had a few delays but kept us aware of his schedule. He took less than 1.5 hours from start to finish. Justin explained what he was doing; a few changes he made to the pressure in the air bladder and "If" there were any problems to call him right away.
What I enjoyed most about contacting Angie's is the variety of quotes and how quickly they followed up if we needed additional quotes. Keep up the great work Angie's!
The whole hiring process was very fast. They sent some power washing experts. They were very fast and a great job. I will call sitejabber for my next job.
Do not even think about do business with Angie List & Homeadvisor. Read the following statement carefully:
"Angie List & HomeAdvisor is the same company working under the very same predatory marketing and financial practices. Their deceptive, and unlawful operations are dangerous and detrimental for Small Business Owner and consumers in general. In addition, they have in place a fraudulent large-scale payment system arranged to overcharge customer in a monthly basis, for ghost services even after months of cancellation. Do not take my word see it by yourself on the testimonios and reviews from many helpless customers that have been misled, exploited, and unfairly treated by this HomeServices online marketplace. All the complaints have one single common denominator: Rip off.
Hundreds of contractors join class-action lawsuit accusing HomeAdvisor of fraud: 6abc Action News Investigation
The lawsuit, filed by a Haverford, Pennsylvania law firm, claims HomeAdvisor's business model is defective, deceptive and fraudulent.
From roofers to carpenters, to electricians, HomeAdvisor has been a tool to grow business for home improvement contractors.
The company charges contractor's money for leads to potential customers considering projects.
I cannot stretch enough that kind of misappropriation and thievery this company does. Please, report, take action and safeguard yourself from Homeadvisor & Angie's list.
Got a few referrals for legit business. The one I picked to do the job was completely satisfactory.
Inquired about tree service and got a call immediately. The call was from the Mancia Bros Tree Service. I was very pleased with their prompt response and free estimate.
All work was done professionally and as promised. The technician worked without breaks and in a timely manner.
Very polite and hard working. He made my home look great.
Remove 2 trees and grind stumps. Trim 1 large 60 foot elm tree and 5 smaller 30 foot trees. Grind branches and leaves to mulch. Clean up lawn affected by work.
Had 2 vendors respond to my request. Was able to listen to what each had to offer me and make a choice.
Very helpful, nice people I will defiantly ask their help again. And i am recommended them to everyone i know. Good job home advisor. You are the best
Computers are central to most of our lives and when they mess up we are messed up. Now that I found GND I know that I have a resource that is going to get me out of the weeds and back on top of things in good time at a fair cost. I will be able to bask in the kindness that Gerald radiates.
From the business
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members