HomeAdvisor (Powered by Angi)Reviews 8,482

Lied to from day one about how the leads system work the pricing is so ridiculous, I hate paying for giving estimates, and price shoppers. I was getting force leads before the salesman had a chance to go over the entire site how everything works. I tried cancelling in the 72 hour period but it was over labor day weekend, go figure but business it was business, 72 hours should have been the next business day after a holiday. I canceled less than a 2 weeks of signing up this was a costly mistake no refund, but I'm being charged for leads I didnt want not the customer know anything about. Good job to the salesman John. This is a RIP off, all the call between me and home advisors has been recorded, my next call will be to my attorney.

Home Advisor may be great, but my first and ONLY experience was terrible. They state that they clearly tell us as SOON as you enter information for project, regardless of whether you choose the option that implies you are just researching (and states you don't want to be contacted), you will begin getting phone calls seconds later. EVEN IF YOU ARE DOING RESEARCH IN BED AT 6AM ON A F-ING SATURDAY. NONE of the calls were local despite what they said. I even had one vendor claim to be from a city but unable to even give me a street location. In any case, I think it would of worked out well, but I don't get a model where nobody submits anything. They just call and set up appt for estimates even though you asked not to. SO ANNOYING

On the 'pros' side - I did receive many great leads. I am a small father/son operation. I'm happy to pay for legitimate lead fees. The bogus ones, the 'tire kickers', the no-return-call ones... NO. You get charged for those also. Customer service is HORRIBLE. They company never makes clear of how lead fees are priced. Plus, I noticed a dramatic increase in lead fees the past few months. I was fairly diligent about requesting credit on 'dead leads'. I'm confident to say I was always honest in my requests AND I followed all the criteria established by HA. BEWARE - they will not credit you. They deny credit regardless if you meet their criteria. After a lengthy phone conversation with one rep, it was suggested I call in to request specific credit. I did twice. Both times the rep argued with me, lied to me and refused credit. The final time I cancelled the service. STAY AWAY.

After only 1 month of a year membership I called numerous times to cancel. I Never asked for refund just wanted to Be done with this company. Dozens of calls later and continued leads. FInally Had to block all incoming calls for leads that were still coming to me. HA told me my membership was indeed cancelled 5.2018 Today 9. 7. 2018 over 4 months later my companies bank account tapped for some lead I never even knew about and robbed of 110.00. Called customer support numerous times and told I need to speak to a supervisor. They put me on you on hold multiple times for over an hour then hang up. Fake leads, deceptive marketing and thieves. Biggest contractor rip off of the century! Class action Law suit is forthcoming. Criminals!

This has to be the worst sham of a business I have ever had the experience of working with in my entire life! My disabled father of 55 years old wanted me to put him on home advisor after he claimed they would help him get jobs. I started him an account with a sale woman who did not clearly explain to me the process at all! She told me to just say "yes" to the recordings that played, and now they say that I consented to their awful business model. I did not accept any leads at all and got 0 work from Home Advisor and yet have a bill worth over $1000. I am fuming in anger right now after spending hours upon hours on the phone with this company. I have spoken to soooo many "supervisors" only to be told they are unable to help out my situation. I did not use your service at all! I did not request my $250 sign up fee as I know that I did sign up willingly for a service. No I did not understand the service because of a lying salesperson. I should not be liable for nearly $1,000 in over due balance because of trying to help out my father with special needs. They even were crooked in the back ground check asking to use mine instead of my fathers, they made up customer reviews of our business that were not verified in any way! I have never in all my life had an experience that I felt so ripped and robbed and screwed over like this service! I have still been on hold to reach yet another supervisor the entire time I have been writing this review. PLEASE STAY AWAY FROM HOME ADVISOR. I own a very successful restaurant business with multiple locations and will forever tell my employees and customers how terrible an experience Home Advisor was. I just cannot believe a company this crooked can remain in business.

Contacted Home Advisors online to get a couple of estimates to do a small insulation job at my condo. Immediately got three phone calls from three different handyman services and explained the scope of my project. All three were interested in coming to see the job and give me a quote. Since I do not live at the condo, I made the appointments for all three to visit on the same day, different times. I called each one the day before the appointment to confirm the appointments giving full address and phone number AGAIN, spoke with two directly and left a voicemail for the third. All three were no shows and to further add insult to injury, nor did they bother to call. Were they lost, running late... WTF, have no idea but if this is an indication of the type of companies Home Advisors advocates for, no thanks. I wasted a day waiting for men who have no integrity.

Most leads are false and they do not give a credit back. I have had leads tell me they did not do anything on HomeAdvisor; their work was done months ago; or there is never a response from lead via phone, text, email. They will only give credit back if number is disconnected AND email is returned. Most of the leads they give now are people who do not even own the home as they are price checking on homes they wish to buy and do work on. Stipulation used to be you had to be the home owner. Terrible company that just steals your hard earned money!

I tried HomeAdvisor and noticed we were incompatible.
According to HomeAdvisor's Return Policy you have 72 hours to change your mind. It been three months since asking for my refund, and HomeAdvisor is still sending me leads outside of my service area. Not one of my leads have been inside my service area.
1. The website platform is very difficult to navigate (I looked for almost an hour trying to change my service area before I found out you have to call HomeAdvisor during regular working hours to change my service area). When I signed up, I was completely clear about my service area.
2. You have no control over your service area.
3. They charge you for leads you do not get.
4. They send you leads from service areas outside your service area.
5. They promise much but delivers nothing.
Complete waste of time and money.