HomeAdvisor (Powered by Angi)Reviews 8,481

With all the ads and emails received, I thought I give Homeadvise a try. Booked a lawn mowing job, straight forward, prepaid, and got the membership. 1st appointment set, the "Pro" can't make it so it was rescheduled for two days later. Meanwhile, got a call and then texted by the PRO asking for additional $$$ and to write them a check when they come out on the rescheduled appointment. I've advised the PRO that the job has been paid and I am not about to double pay for the same job. The PRO never showed and "Daisy" with Homeadvisor customer service was only willing to provide 50% refund for the above incidence.

Normally, I don't do reviews; however, I thought by learning and knowning more info in advance, others wouldn't step into the same trap.

I understand the business model and the concept is nice; however, the reality is just completely different.

Avoid Avoid Avoid!

P.s.: Not by HomeAdvisor. I got myself a local lawn maintenance company to do the job for slightly less $ and it was done the second day after the initial call.

Do not waste your time because you will have fixed price for the job. My order was to paint my Apartment and they said it will cost you 2 days = 16 hours so it little over $850. However if pro need to come back he will have to charge you more.
Also be very specific about job details, also they cancelled and never showed up 3 times. It is total waste of time and energy. Garbage
Pro could Milking it for 2 more days and I have to pay double... forget it.

Stay away from them! Reps use hard sells to get pros to join. I made the mistake of giving them my banking information. They agreed to charge my account $100 to get started with "free leads." The next day, they had debited my account $300 and I hadn't even activated the app. After reading the horrible reviews of their scams, I was able to get out, but I believe they would have drained me dry. They are BAD NEWS.

I own a contracting company, I looked into home advisor 3 years ago when I was just starting decided I did not want to pay them to "help" give me leads on potential jobs. They have continued to call over the last 3 years. The last 2 weeks i have received a call from the same rep EVERYDAY! I have asked to be removed from his calling list first he was nice then everyday after he has become more rude. DO NOT DO ANY BUSINESS WITH THEM!

With all the hype, I was optimistic that they'd be a good lead generator. I know we're beating prices of everyone in our market because we're new and I've done my homework. We didn't close one deal. 70% of the leads were not reachable and the other 30% were just price shopping with no sense of costs. I think the tool is too eager to capture customers that are not really serious and ready to buy.

My partner suggested using them. They said 300$ up front and 30 a month and they would send us leads and only if we accept them do we get charged and it would be deducted from the 300$. LIESSS! Im now 2 months later. We paused our service. Im getting 200 chages every week. Im up to over $1000 in charges and we have yet to recieve ONE actual lead. They will not refund your money, they will send you tones of bad leads and charge you for them wether you accept or not. THESE PEOPLE DESERVE A CLASS ACTION LAWSUIT! CALL YOUR BANK AND REPORT FRAUD. I cancelled my account today and they said oh but you still owe us 297$! LIKE WTF! I said im not paying they said "owe dont worry it will go to collections" these people do not give a damm about you, they will charge your cards thousands. THIEVES!

They called me and pushed for me to sign up, even though I was a brand new business. You have a minimum you have to purchase each month. They sent me emails saying so many hundred of people in my area are searching for my specific business. I knew this to be false because there are not that many Pools in my area. I'm in the country. They charge a fortune for leads. A lot of them are just curious people. They said I little very little competition. Again... not true. I submitted a lead as if I was a person and my phone was blowing up all day. They are very misleading. 6 months later they still call me almost everyday trying to get me to sign back up. They just wont leave me alone.

Home advisor: The problem is that you are asking for a spinkler system

Customer: I had 3 to 4 different Home advisor professional referrals to come out, evaluste my currentvirrigation system, maje recommendations and give me an estimate. The drip irrigation and sprinkler systems are still the same after 3 or 4 people coming out.

Question: Does anyone actually know how to set up a home landscape irrigation system which includes all types of irrigation from sprinkler heads to drip irrigation on a timer?

I am a general contractor who has plenty of business through reputation and referrals, so you can imagine I turned down Home advisors calls for the last 3 years. Finally after them calling me every month for that long I finally gave in on 4/13/20. The rep never explained to me that I would be charged for leads even if I didnt accept or call. I literally signed up and haven't called or even messed around with the app too much and just discovered I ha e been charged for over $600 in 3 weeks. After hours of fighting with them there is no refund in sight. Worst of all they were all leads for Design, which I dont do and never asked for... I'm In remodel, not a freaking designer... RUN RUN

They charge a lot for leads and send them at all hours of the day and night, so many so that you can't keep up with them and at the end of the week end up owing them around $200-$300. I would have to upcharge the jobs so much just to pay for the leads and not even make any money. On top of that they charge you $280 just to start it up and it does not go towards any leads. You are only allowed to pause leads on your own for 2 days at a time, if you want to for longer you have to call them. I'm sorry but who wants to call them every time they need to pause it? If I'm paying it I should be able to control it.