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HomeAdvisor (Powered by Angi) Reviews Summary
The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
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I received a call from the company that provided the service within 24 hours, and I was extremely satisfied with the company that performed the survey.
I had to login twice and could not complete my review of a great contractor I found thru Angi
I requested a quote for my project and received several responses from which I could select the best I found.
I have used HomeAdvisor with mixed results over the years. In this particular case, I needed help replacing several gutter downspouts lost to high winds. HomeAdvisor identified a handyman who assessed the job as doable. After the initial visit, I had difficulty contacting the handyman. I contacted HomeAdvisor to report this and they said they could arrange for someone else for the job. I decided instead to just request a refund and seek a local contractor for the work instead. The agent I spoke to indicated I would receive a full refund of the upfront "booking cost" since no work was done. Shortly thereafter however I received an e-mail saying that I would only be refunded 50% of the upfront "booking cost". I would caution anyone considering using HA to be aware of this refund policy i. E there is a significant penalty for changing course once you sign up with them when the project isn't completed.
My experience was amazing as a first time user. Going forward, I will use Angi for every project in my home.
This is my 3rd. Time using HomeAdvisor and each time, it's a success. I will continue to use them.
I gave HomeAdvisor a try and I'm glad I did. Saved me time from searching and reading reviews. They are awesome to work with and I will use them again for my next project
We needed a walkway made from our basement back door to the front driveway. HomeAdvisor gave us a great recommendation.
We called three on Angi list and two others and ended up using BLE which had 5 stars on Angi list and I would completely agree with that rating after using them
I have to say being my first experience using a website to find someone was easy. The first person who called about the steps and walk way never came to look at the what work needed to be done however came up with an estimate more than double than what I paid using Ardens Masonry LLC.
Well pleased with the work done by the contractor on time and within price
The project was put out as carpet cleaning, when I had specified that it was an area rug. Therefore, professionals who did not do that type of job wasted their time and mine. Then in order to get the response message I had to download the app, which I did not particularly want to do.
Home Advisor (Angi) saved me on the final cost of labor with their membership discount on services when you join. Also, it picks and vetts only the best contractors for all jobs- big and small.
I did not appreciate filling out only a part of the application and still had companies trying to get in touch with me.
Impressive. Work was on time as agreed and results are top quality. So glad I found this
From the business
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members