business logo of Homary

Homary

Overview

Homary has a rating of 4.6 stars from 837 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Homary most frequently mention customer service, shopping experience and high quality. Homary ranks 3rd among Furniture sites.

service
208
value
184
shipping
185
returns
172
quality
181
This company responds to reviews on average within 1 day
+114
How would you rate Homary?
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New York
1 review
0 helpful votes
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Thank you Arafat and Teresa
June 8, 2024

I love Homary furniture and have been shopping at Homary for a while now. Recently, I was renovating and re-decorating and there were so many uncertainties and unknowns. Arafat reached out to me via email offering to help. He also assisted me with spectacular design services from Teresa. Thank you so much to the both of you for being patient with me while I was dealing with so many unknowns and questions on my end. Thanks again!

Date of experience: May 29, 2024
Mark J. Homary Rep
11 months ago

Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!

Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.

We look forward to welcoming you back again soon!

Whatsapp:+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)

California
1 review
0 helpful votes
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Awesome customer service experience
June 6, 2024
Updated review

I needed to delay my shipment of my order. I contacted the customer service and Morgan came live in seconds, understood my issue and helped me very efficiently. All done in a couple of min. Highly recommend.

Date of experience: May 27, 2024
Mark J. Homary Rep
11 months ago

Thank you for taking the time to share your experience with us! We're over the moon to hear that you’re happy, Customer.

Furthermore, we really appreciate you taking the time out to share your experience with us — and we agree, Morgan is truly a gem to have on our team! We count ourselves lucky for customers like you.

We look forward to working with you again in the future!

Homary social engagement team:)

Whatsapp:+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)


Awesome customer service experience
May 20, 2024
Previous review

I had an issue while ordering a coupon somehow didn't apply. Queenie helped me an very efficiently filed a refund request. Also immediately helped me in getting my shipment delayed. I need this as I was not ready to receive the shipment yet.

Very prompt, courteous, helpful and efficient. Thank you!

Date of experience: May 10, 2024
Connecticut
1 review
0 helpful votes
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Professional and very friendly attention
June 6, 2024

Unfortunately, due to inconveniences beyond control, my product arrived broken but I contacted the customer service department and they immediately solved the problem. I saw the product and I really liked its quality, so I asked them to send it back to me, very kind. And professional the attention of the lady.

Date of experience: May 27, 2024
Mark J. Homary Rep
11 months ago

Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!

Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.

We look forward to welcoming you back again soon!

Whatsapp:+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)

Kentucky
1 review
0 helpful votes
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Yay, CHAT!
June 10, 2024

Hans was amazingly helpful. Was shocked at how difficult it was to return things. No where anywhere did it say my item was ineligible for return. I read everything & clicked everything. Nothing worked. Fortunately CHAT DID!

Date of experience: May 31, 2024
Mark J. Homary Rep
11 months ago

Thank you for taking the time to share your experience with us! We're over the moon to hear that you’re happy, Customer.

Furthermore, we really appreciate you taking the time out to share your experience with us — and we agree, Hans is truly a gem to have on our team! We count ourselves lucky for customers like you.

We look forward to working with you again in the future!

Homary social engagement team:)

Whatsapp:+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)

Rhode Island
1 review
0 helpful votes
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Review
December 16, 2024

Thanks it was efficient and I believe it will resolve the issue. Thanks

Date of experience: December 6, 2024
Mark J. Homary Rep
5 months ago

Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!

Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.

We look forward to welcoming you back again soon!

Whatsapp:+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)

California
1 review
0 helpful votes
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Very helpful
December 16, 2024

Great customer service, easy conversation and transaction.

Date of experience: December 6, 2024
Mark J. Homary Rep
5 months ago

Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!

Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.

We look forward to welcoming you back again soon!

Whatsapp:+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)

Texas
1 review
0 helpful votes
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Customer service
December 16, 2024

Morgan helped solve the issue quickly and efficiently

Date of experience: December 6, 2024
Mark J. Homary Rep
5 months ago

Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!

Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.

We look forward to welcoming you back again soon!

Whatsapp:+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)

North Carolina
1 review
0 helpful votes
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Quick and knowledgeable customer service
December 16, 2024

Quick and knowledgeable customer service during my inquiry about an item ordered.

Date of experience: December 6, 2024
Mark J. Homary Rep
5 months ago

Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!

Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.

We look forward to welcoming you back again soon!

Whatsapp:+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)

New Jersey
1 review
0 helpful votes
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Amazing
July 6, 2024

I mistakenly ordered 3 pendant lights instead of 2 and Jenny promptly solved the issue by initiating a cancellation and refund. Great and amazing service

Date of experience: June 26, 2024
Mark J. Homary Rep
10 months ago

It warms our hearts to hear such amazing feedback, Customer.

Furthermore, we really appreciate you taking the time out to share your experience with us — and we agree, Jenny is truly a gem to have on our team! We count ourselves lucky for customers like you.

We look forward to working with you again in the future!

Homary social engagement team:)

Whatsapp:+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)

Washington
1 review
0 helpful votes
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Homary Capriz Chandelier
May 24, 2024

My Capriz Chandelier arrived sooner than expected. There were some shells damaged in transit, but the chat feature of customer service (Jenny in particular) was wonderfully helpful. They were able to send me replacements.

Date of experience: May 14, 2024
Mark J. Homary Rep
11 months ago

Thank you for taking the time to share your experience with us! We're over the moon to hear that you’re happy, Customer.

Furthermore, we really appreciate you taking the time out to share your experience with us — and we agree, Jenny is truly a gem to have on our team! We count ourselves lucky for customers like you.

We look forward to working with you again in the future!

Homary social engagement team:)

Whatsapp:+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)

Maryland
1 review
0 helpful votes
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Hans provides good service and patience.
June 9, 2024

Mine very bulk order. A lot of items are pending, missing, and replacement orders. He is very good and found out my old case ID and he sent it to me as a picture for a future chat. He is a good helper.

Date of experience: May 30, 2024
Mark J. Homary Rep
11 months ago

It warms our hearts to hear such amazing feedback, Customer.

Furthermore, we really appreciate you taking the time out to share your experience with us — and we agree, Hans is truly a gem to have on our team! We count ourselves lucky for customers like you.

We look forward to working with you again in the future!

Homary social engagement team:)

Whatsapp:+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)

GB
1 review
0 helpful votes
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Excellent and professional
December 14, 2024

Morgan was very swift to handle and resolve my query, very happy customer

Date of experience: December 4, 2024
Mark J. Homary Rep
5 months ago

Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!

Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.

We look forward to welcoming you back again soon!

Whatsapp:+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)

New Hampshire
1 review
0 helpful votes
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Very pleasant experience. Quick and simple
December 15, 2024

Super quick with helping with my questions. Happy experience

Date of experience: December 5, 2024
Mark J. Homary Rep
5 months ago

Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!

Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.

We look forward to welcoming you back again soon!

Whatsapp:+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)

New York
1 review
0 helpful votes
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Refund for price drop
December 15, 2024

Morgan was quick in responding and arranged for refund quickly due to price drop

Date of experience: December 5, 2024
Mark J. Homary Rep
5 months ago

Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!

Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.

We look forward to welcoming you back again soon!

Whatsapp:+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)

France
1 review
0 helpful votes
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Site sérieux et réactif
November 19, 2024

Je recommande ce site car les articles sont de très bonne qualité. D'autre part, Yasmine a géré mon problème de livraison avec sérieux et efficacité.

Date of experience: November 9, 2024
Mark J. Homary Rep
5 months ago

Merci d'avoir pris votre temps précieux pour laisser votre avis et d'avoir reconnu notre formidable équipe, client, et nous pouvons qualifier votre avis d'exquis!

Merci non seulement de nous avoir confié votre séjour, mais aussi d'avoir pris le temps de faire part de votre expérience aux autres.

Nous avons hâte de vous accueillir à nouveau bientôt!

Whatsapp: +1-909-808-9057
Envoyez-nous un e-mail: service@homary.com
Appelez-nous: +1-888-603-9888 / +44-808-175-1919 (numéro gratuit aux États-Unis et au Royaume-Uni)

Maryland
1 review
0 helpful votes
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Great Customer Service
June 2, 2024

I have to say how pleased I am so far with Alicia's customer service. I had an issue with the price drop of my bed frame and I emailed her about it. She responded within 12 hours and honored the price drop without a question! Thank you Alicia

Date of experience: May 23, 2024
Mark J. Homary Rep
11 months ago

It warms our hearts to hear such amazing feedback, Customer.

Furthermore, we really appreciate you taking the time out to share your experience with us — and we agree, Alicia is truly a gem to have on our team! We count ourselves lucky for customers like you.

We look forward to working with you again in the future!

Homary social engagement team:)

Whatsapp:+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)

France
1 review
0 helpful votes
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SAV
November 19, 2024

Merci à Morgan pour son efficacité et son écoute quant au remplacement d'une pièce manquante de mon bureau qui va me parvenir rapidement.

Date of experience: November 9, 2024
Mark J. Homary Rep
5 months ago

Merci d'avoir pris votre temps précieux pour laisser votre avis et d'avoir reconnu notre formidable équipe, client, et nous pouvons qualifier votre avis d'exquis!

Merci non seulement de nous avoir confié votre séjour, mais aussi d'avoir pris le temps de faire part de votre expérience aux autres.

Nous avons hâte de vous accueillir à nouveau bientôt!

Whatsapp: +1-909-808-9057
Envoyez-nous un e-mail: service@homary.com
Appelez-nous: +1-888-603-9888 / +44-808-175-1919 (numéro gratuit aux États-Unis et au Royaume-Uni)

Florida
1 review
0 helpful votes
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Incredible atention of jenny
June 22, 2024

Unfortunately, a toilet came defective and I have had to go through a return process and request my money back, I am not happy with that, but I know that these are things that can happen, however Jenny was very attentive and quick to assist me, understand me and open a case for me, that makes me happy with Homary. I am waiting for a resolution to my problem.

Date of experience: June 12, 2024
Mark J. Homary Rep
10 months ago

Thank you for taking the time to share your experience with us! We're over the moon to hear that you’re happy, Customer.

Furthermore, we really appreciate you taking the time out to share your experience with us — and we agree, Jenny is truly a gem to have on our team! We count ourselves lucky for customers like you.

We look forward to working with you again in the future!

Homary social engagement team:)

Whatsapp:+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)

Ireland
1 review
0 helpful votes
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Change of item
July 6, 2024

I found the after sales to be excellent. I received a phone call within 24hrs of emailing. Tony was very helpful and gave me several options to resolve my issue. Would buy again from this company.

Date of experience: June 26, 2024
Mark J. Homary Rep
10 months ago

Thank you for taking the time to share your experience with us! We're over the moon to hear that you’re happy, Customer.

Furthermore, we really appreciate you taking the time out to share your experience with us — and we agree, Tony is truly a gem to have on our team! We count ourselves lucky for customers like you.

We look forward to working with you again in the future!

Homary social engagement team:)

Whatsapp:+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)

GB
1 review
0 helpful votes
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Excellent products and service
July 6, 2024

I have ordered twice from Homary and each time the products received were of excellent quality and arrived within a few days. Will be ordering some bar stools very soon

Date of experience: June 26, 2024
Mark J. Homary Rep
10 months ago

Thank you very much for taking the time to provide us with a five-star review! We are delighted to hear about your positive experience with our product. Your valuable feedback is greatly appreciated and serves as a tremendous source of motivation for our team.

The utmost effort is made to deliver exceptional service, and we are thrilled to learn that we have met your expectations. Should there be any further measures we can take to enhance your experience or if you have any suggestions for improvement, please do not hesitate to inform us.

Thank you once again for selecting our services. We eagerly anticipate the opportunity to continue serving you in the future.

Whatsapp:+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)