business logo of Homary

Homary

Overview

Homary has a rating of 4.6 stars from 837 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Homary most frequently mention customer service, shopping experience and high quality. Homary ranks 3rd among Furniture sites.

service
208
value
184
shipping
185
returns
172
quality
181
This company responds to reviews on average within 1 day
+114
How would you rate Homary?
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New York
1 review
0 helpful votes
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Aleksandr
June 16, 2024

Outstanding performance characterized by a warm and approachable demeanor, quick and efficient response times, and a high level of expertise and competence. Consistently maintaining a professional and polished attitude while delivering exceptional service.

Date of experience: June 6, 2024
Mark J. Homary Rep
11 months ago

Thank you for your wonderful review and for acknowledging the dedication of our amazing team, customer. We truly value your feedback and are thrilled to know you had a memorable shopping experience with us.

We appreciate your trust in choosing Homary for your furniture purchases and for taking the time to share your experience with the wider community. Your kind words encourage us to keep striving for excellence.

We look forward to serving you again in the near future!

Whatsapp:+1-909-808-9057
Email: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)

California
1 review
0 helpful votes
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Morgan
December 13, 2024

Morgan was great! Was able to help and let me know what was going on.

Date of experience: December 3, 2024
Mark J. Homary Rep
5 months ago

Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!

Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.

We look forward to welcoming you back again soon!

Whatsapp:+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)

New Jersey
1 review
0 helpful votes
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Having Lost my Mom right before Mother's Day I inadvertently ordered an incorrect product. Jenny In customer Service was truly helpful in helping me fix my error. Their customer service is as wonderful as the products they sell

Date of experience: May 12, 2024
Mark J. Homary Rep
11 months ago

It warms our hearts to hear such amazing feedback, Customer.

Furthermore, we really appreciate you taking the time out to share your experience with us — and we agree, Jenny is truly a gem to have on our team! We count ourselves lucky for customers like you.

We look forward to working with you again in the future!

Homary social engagement team:)

Whatsapp:+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)

GB
1 review
0 helpful votes
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Eager to help
December 3, 2024

Great service, eager to help; hope I get my furniture soon as it had to be re shipped

Date of experience: November 23, 2024
Mark J. Homary Rep
5 months ago

Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!

Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.

We look forward to welcoming you back again soon!

Whatsapp:+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)

Illinois
1 review
0 helpful votes
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Table top inquiry
June 2, 2024

I receive my table legs and not the top. The representative informed me that a second box was on the way and sent the tracking number right away. That eased my mind for now. I hope I'm not disappointed.

Date of experience: May 23, 2024
Mark J. Homary Rep
11 months ago

Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!

Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.

We look forward to welcoming you back again soon!

Whatsapp:+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)

New York
1 review
0 helpful votes
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Great customer service
December 9, 2024

I had to reach out to their chat system for price and they fix fast.

Date of experience: November 29, 2024
Mark J. Homary Rep
5 months ago

Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!

Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.

We look forward to welcoming you back again soon!

Whatsapp:+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)

Florida
1 review
0 helpful votes
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Faster Response
December 13, 2024

I feel more relaxed after offering the quick solution
Thank you

Date of experience: December 3, 2024
Mark J. Homary Rep
5 months ago

Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!

Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.

We look forward to welcoming you back again soon!

Whatsapp:+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)

New York
1 review
0 helpful votes
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Supportive cs
May 30, 2024

Overall, while there was a hiccup with the product, Homary's customer service team demonstrated a strong commitment to resolving the issue and maintaining a positive relationship with their customers. There was improvement in the way the situation was handled by Jackson. His professionalism and responsiveness have certainly earned my continued business.

Date of experience: May 20, 2024
Mark J. Homary Rep
11 months ago

Thank you for taking the time to share your experience with us! We're over the moon to hear that you’re happy, Customer.

Furthermore, we really appreciate you taking the time out to share your experience with us — and we agree, Jackson is truly a gem to have on our team! We count ourselves lucky for customers like you.

We look forward to working with you again in the future!

Homary social engagement team:)

Whatsapp:+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)

Texas
1 review
0 helpful votes
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Good
December 8, 2024

I was worried about my order and I got quick help on a thanksgiving day.

Date of experience: November 28, 2024
Mark J. Homary Rep
5 months ago

Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!

Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.

We look forward to welcoming you back again soon!

Whatsapp:+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)

North Carolina
1 review
0 helpful votes
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Agent was very knowledgeable and helpful
December 8, 2024

Awesome, an agent was able to give all the required information and was very patient.

Date of experience: November 28, 2024
Mark J. Homary Rep
5 months ago

Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!

Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.

We look forward to welcoming you back again soon!

Whatsapp:+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)

GB
1 review
0 helpful votes
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Great customer service
June 18, 2024

I placed an order with Homary for a ceiling light, which arrived in good time and I was really happy with. I then placed another order for the same light to go into my kitchen. It was only after I placed the order that I realised there is brass in the light and my kitchen is mainly stainless steel, so it wouldn't tie in. I requested to cancel the order and was pleasantly surprised at how quickly they came back to me to offer help. They offered me alternative solutions from them, but after I exhausted all avenues I asked for a refund, which they were happy to put through.

1st order great service quality and light looks absolutely brilliant. 2nd order (made in error) sorted nice and quickly with no drama!

Date of experience: June 8, 2024
Mark J. Homary Rep
11 months ago

Many thanks for taking the time to leave us a 5-star rating – it's much appreciated!

We will share this with the store team to let them know how we are doing.

If there's anything we can do to improve our offering, please let us know!

Whatsapp:+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)

California
1 review
0 helpful votes
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Excellent service. Very patient. Extremely satisfied with the help i received!

Date of experience: September 23, 2024
Mark J. Homary Rep
7 months ago

Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!

Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.

We look forward to welcoming you back again soon!

Whatsapp:+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)

Rhode Island
1 review
0 helpful votes
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Quality products
June 7, 2024

I've ordered a dining table, chairs, glass front cabinet and bureau from Homary and all have been beautiful high quality products. Much better quality than fast furniture brands like ikea! Sadly even my West Elm bureau is vineer on particle board. Everything Ive ordered from Homary has been made with real wood (where applicable) and my guests compliment how study and comfortable are my padded steel dining chairs. Homary also offers great discounts and exceptional service (including from my rep, Freddo). Thanks, Freddo for the discounts!.

Date of experience: May 28, 2024
Mark J. Homary Rep
11 months ago

It warms our hearts to hear such amazing feedback, Customer.

Furthermore, we really appreciate you taking the time out to share your experience with us — and we agree, Freddo is truly a gem to have on our team! We count ourselves lucky for customers like you.

We look forward to working with you again in the future!

Homary social engagement team:)

Whatsapp:+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)

California
1 review
0 helpful votes
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Help with missing piece in my order
June 1, 2024

I received my order today and when I was putting it together, I found there was missing pieces in the package. After I explained the situation Jenny was very helpful and tried to help me to resolve the issue. I appreciate her help and I was little upset that happened. But knowing she was really trying to help makes me feel a little better.

Date of experience: May 22, 2024
Mark J. Homary Rep
11 months ago

Thank you for taking the time to share your experience with us! We're over the moon to hear that you’re happy, Customer.

Furthermore, we really appreciate you taking the time out to share your experience with us — and we agree, Jenny is truly a gem to have on our team! We count ourselves lucky for customers like you.

We look forward to working with you again in the future!

Homary social engagement team:)

Whatsapp:+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)

Nevada
2 reviews
0 helpful votes
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Loved the whole experience FROM START TO FINISH! I don't want to have to put in 50 characters, I liked the experience, I believe that is enough, you would not let me finish and submit with out this
Lengthy comment...

Date of experience: June 27, 2024
Mark J. Homary Rep
10 months ago

Thank you very much for taking the time to provide us with a five-star review! We are delighted to hear about your positive experience with our product. Your valuable feedback is greatly appreciated and serves as a tremendous source of motivation for our team.

The utmost effort is made to deliver exceptional service, and we are thrilled to learn that we have met your expectations. Should there be any further measures we can take to enhance your experience or if you have any suggestions for improvement, please do not hesitate to inform us.

Thank you once again for selecting our services. We eagerly anticipate the opportunity to continue serving you in the future.

Whatsapp:+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)

Belgium
1 review
0 helpful votes
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Compensatie
December 15, 2024

Misverstand ontstaan en goed opgelost
Dank daarvoor
Goeie en vriendelijke service

Date of experience: December 5, 2024
Mark J. Homary Rep
5 months ago

Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!

Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.

We look forward to welcoming you back again soon!

Whatsapp:+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)

Indiana
1 review
0 helpful votes
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Great service
August 9, 2024

A+ communication and delivery time was a great experience all around do business with these guys they are the beast

Date of experience: July 30, 2024
Mark J. Homary Rep
9 months ago

Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!

Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.

We look forward to welcoming you back again soon!

Whatsapp:+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)

New York
1 review
0 helpful votes
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Great Customer Service
June 5, 2024

I wasn't aware of all the coupon codes available with Homary. Jenny helped me with my Live Chat request to apply a better coupon for an order I just placed. She was very polite and patient, I was glad I didn't have to cancel and replace my order, which made my experience smoother. Thank you Jenny!

Date of experience: May 26, 2024
Mark J. Homary Rep
11 months ago

Thank you for taking the time to share your experience with us! We're over the moon to hear that you’re happy, Customer.

Furthermore, we really appreciate you taking the time out to share your experience with us — and we agree, Jenny is truly a gem to have on our team! We count ourselves lucky for customers like you.

We look forward to working with you again in the future!

Homary social engagement team:)

Whatsapp:+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)

Canada
1 review
0 helpful votes
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Great customer services
August 8, 2024

Mark has been helpful with getting a defective light replaced and has been very quick with getting responses and keeping me informed.

Date of experience: July 29, 2024
Mark J. Homary Rep
9 months ago

Thank you for your wonderful review and for acknowledging the dedication of our amazing team, customer. We truly value your feedback and are thrilled to know you had a memorable shopping experience with us.

We appreciate your trust in choosing Homary for your furniture purchases and for taking the time to share your experience with the wider community. Your kind words encourage us to keep striving for excellence.

We look forward to serving you again in the near future!

Whatsapp:+1-909-808-9057
Email: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)

Florida
1 review
0 helpful votes
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I had Multiple Good Experiences with Homary
February 19, 2023

I saw all the negative reviews on this site and was surprised to see all the negative reviews. I purchased a complete shower system, body sprays, extra large rain shower head and controls. The control went bad. After explaining the issue, they sent me new parts. I was very happy. I then bought a coffee table from them. It arrived well packed and in excellent condition. We just placed an outdoor furniture order that has not arrived yet (which is what made me check reviews again).
I know how frustrating receiving damaged items can be. We are also in the Amazon age where returns are relatively simple. I don't think that is their model and consumers should be aware of that before placing orders.
In my experience, everything has gone well and I continue to look at their website when I online show. Hope this review helps.

Date of experience: February 19, 2023
Mark J. Homary Rep
over a year old

Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!

Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.

We look forward to welcoming you back again soon!

Homary social engagement team.