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Homary

Overview

Homary has a rating of 4.6 stars from 837 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Homary most frequently mention customer service, shopping experience and high quality. Homary ranks 3rd among Furniture sites.

service
208
value
184
shipping
185
returns
172
quality
181
This company responds to reviews on average within 1 day
+114
How would you rate Homary?
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GB
1 review
0 helpful votes
Follow Charles K.
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Excellent service!
June 17, 2024

I have made quite a few purchases on Homary now and the service has always been outstanding. The aftersales team have been very helpful in resolving issues that came up, and the availability of customer service at all hours is a bonus!

Date of experience: June 7, 2024
Mark J. Homary Rep
11 months ago

Many thanks for taking the time to leave us a 5-star rating – it's much appreciated!

We will share this with the store team to let them know how we are doing.

If there's anything we can do to improve our offering, please let us know!

Whatsapp:+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)

Pennsylvania
1 review
0 helpful votes
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Always quality products and customer service.
June 23, 2024

I purchase a lot from homary. There products are quality. Jasmine in customer service was very accommodating with a problem with other. She took care of problem very professional. That's why I order from them.

Date of experience: June 13, 2024
Mark J. Homary Rep
10 months ago

Thank you for taking the time to share your wonderful experience with us! We're thrilled to hear that you're satisfied, Customer.

Additionally, we sincerely appreciate you taking the time to share your thoughts — and we agree, our team member Yasmine is truly a valuable asset! We feel fortunate to have customers like you.

We look forward to serving you again soon!

Homary Social Engagement Team:)

Whatsapp:+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)

Germany
1 review
0 helpful votes
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I am absolutely thrilled and excited to chose homary for my purchases. The brief collection there and that really cool items makes the decision easy. One has to be bit patient for the delivery at times, but it's worth it and the packaging is absolutely absolutely amazing. I purchased lowboard, coffee table, side tables and bunch of decoration items. All delivered without even a tiny damage or something. It's simply imposible with the way they packaging and delivery. The consultation with Mr. Jackson was top class. He clarified my doubts even with also fotos from the warehouse itself. Big thanks to Mr. Jackson. I would definitely recommend Homary. I have visited all the local big showrooms, but these kind of items are impossible to find. LOVED every purchase!

Date of experience: June 11, 2024
Mark J. Homary Rep
10 months ago

It warms our hearts to hear such amazing feedback, Customer.

Furthermore, we really appreciate you taking the time out to share your experience with us — and we agree, Jackson is truly a gem to have on our team! We count ourselves lucky for customers like you.

We look forward to working with you again in the future!

Homary social engagement team:)

Whatsapp:+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)

GB
1 review
0 helpful votes
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Pricing issue
December 2, 2024

Excellent service from customer agent Morgan. The issue with my order was resolved in less than 15mins. Thank you so much

Date of experience: November 22, 2024
Mark J. Homary Rep
5 months ago

Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!

Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.

We look forward to welcoming you back again soon!

Whatsapp:+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)

Australia
1 review
0 helpful votes
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Great customer service from Gill
December 10, 2024

She was absolutely helpful and efficient to assist in my requests and deserves a shut out. Thanks.

Date of experience: November 30, 2024
Mark J. Homary Rep
5 months ago

Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!

Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.

We look forward to welcoming you back again soon!

Whatsapp:+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)

GB
1 review
0 helpful votes
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Art wall
June 3, 2024

To Jason
I have received this great art wall and I am totally satisfied. I previously bought other items and they were all beautiful well packed and on time as this latest item. Thank you so much. All the best.

Date of experience: May 24, 2024
Mark J. Homary Rep
11 months ago

Thank you for taking the time to share your experience with us! We're over the moon to hear that you’re happy, Customer.

Furthermore, we really appreciate you taking the time out to share your experience with us — and we agree, Jason is truly a gem to have on our team! We count ourselves lucky for customers like you.

We look forward to working with you again in the future!

Homary social engagement team:)

Whatsapp:+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)

Florida
1 review
0 helpful votes
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Damaged order
December 17, 2024

The person walked me through the process of opening a claim in a very detailed manner.

Date of experience: December 7, 2024
Mark J. Homary Rep
5 months ago

Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!

Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.

We look forward to welcoming you back again soon!

Whatsapp:+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)

Texas
1 review
0 helpful votes
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Bidet toilet
July 11, 2024

Very thorough and provided good information. We are interested in a homary bidet toilet. Difficult to make purchase without seeing product but chat was very helpful.

Date of experience: July 1, 2024
Mark J. Homary Rep
10 months ago

Thank you for your wonderful review and for acknowledging the dedication of our amazing team, customer. We truly value your feedback and are thrilled to know you had a memorable shopping experience with us.

We appreciate your trust in choosing Homary for your furniture purchases and for taking the time to share your experience with the wider community. Your kind words encourage us to keep striving for excellence.

We look forward to serving you again in the near future!

Whatsapp:+1-909-808-9057
Email: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)

Oklahoma
1 review
0 helpful votes
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Homary have the best customer service
June 7, 2024

I ordered this cute teddy dinning chair set from them and I made a mistake while processing the order. After sale team was very helpful and friendly. So thank you for a wonderful experience I'll definitely order more stuff from them & I can't wait to see the chairs.

Date of experience: May 28, 2024
Mark J. Homary Rep
11 months ago

Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!

Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.

We look forward to welcoming you back again soon!

Whatsapp:+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)

California
1 review
0 helpful votes
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Excellent Service
July 11, 2024

Yasmine was very efficient and handled the situation. I just wish I could have gotten a transcript of our conversation to refer back to if need be about this cancelled order.

Date of experience: July 1, 2024
Mark J. Homary Rep
10 months ago

Thank you for taking the time to share your experience with us! We're over the moon to hear that you’re happy, Customer.

Furthermore, we really appreciate you taking the time out to share your experience with us — and we agree, Yasmine is truly a gem to have on our team! We count ourselves lucky for customers like you.

We look forward to working with you again in the future!

Homary social engagement team:)

Whatsapp:+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)

California
1 review
0 helpful votes
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I ordered a teak dining set and noticed that Homary was offering it at a lower price a week later. I contacted customer service using the interactive Chat and got a live person! Jenny was amazing, handled the transaction, offered to facilitate a refund. I was lucky that I saved a screen shot of the product with the original price and it was time-stamped. Jenny made the process so easy and was as pleasant as one can be in a chat. If the transaction actually goes through as promised, I will be recommending Homary to my friends and family!

Date of experience: June 8, 2024
Mark J. Homary Rep
11 months ago

Thank you for taking the time to share your experience with us! We're over the moon to hear that you’re happy, Customer.

Furthermore, we really appreciate you taking the time out to share your experience with us — and we agree, Jenny is truly a gem to have on our team! We count ourselves lucky for customers like you.

We look forward to working with you again in the future!

Homary social engagement team:)

Whatsapp:+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)

GB
1 review
0 helpful votes
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I'm so grateful and pleased.
June 15, 2024

Thank you so much Jenny for kindly helping me tracking my order. You took your time to check my package. I'm so grateful for your kindness, you are the best because you have put me at ease to know where my order was. God bless you so much.

Date of experience: June 5, 2024
Mark J. Homary Rep
11 months ago

Thank you for taking the time to share your wonderful experience with us! We're thrilled to hear that you're satisfied, Customer.

Additionally, we sincerely appreciate you taking the time to share your thoughts — and we agree, our team member Jenny is truly a valuable asset! We feel fortunate to have customers like you.

We look forward to serving you again soon!

Homary Social Engagement Team:)

Whatsapp:+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)

New Jersey
1 review
0 helpful votes
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Excellent Customer Service and Support!
June 9, 2024

Homary deserves recognition for its exceptional customer service. Arafat, in particular, has been instrumental in providing outstanding service, making my shopping experience enjoyable and stress-free. He is highly responsive and consistently delivers top-quality service. Homary's products are not only of great value but also of unparalleled quality. Since discovering Homary, I have completely shifted my shopping habits from local stores to exclusively browsing their website for high-quality items. Following a disappointing experience with a previous retailer, I stumbled upon Homary last year, I purchased an executive desk that continues to receive compliments for its exquisite look and superior quality. Recently, I acquired a bed and an armoire, both so visually appealing that I eagerly await their arrival. Thank you so much for your excellent support services, Arafat!

Date of experience: May 30, 2024
Mark J. Homary Rep
11 months ago

Thank you for taking the time to share your experience with us! We're over the moon to hear that you’re happy, Customer.

Furthermore, we really appreciate you taking the time out to share your experience with us — and we agree, Arafat is truly a gem to have on our team! We count ourselves lucky for customers like you.

We look forward to working with you again in the future!

Homary social engagement team:)

Whatsapp:+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)

GB
1 review
0 helpful votes
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5 stars for Morgan
December 17, 2024

He was helpful and straightforward with solving my query,

Date of experience: December 7, 2024
Mark J. Homary Rep
5 months ago

Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!

Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.

We look forward to welcoming you back again soon!

Whatsapp:+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)

New York
1 review
0 helpful votes
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Great service
December 17, 2024

Very knowledgeable and resolved my issue. Will recommend him

Date of experience: December 7, 2024
Mark J. Homary Rep
5 months ago

Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!

Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.

We look forward to welcoming you back again soon!

Whatsapp:+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)

New York
2 reviews
0 helpful votes
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Great Customer Service
June 1, 2024

I've had a great experience with the customer service at Homary so far. Got on the live chat today, and Rhythm helped me resolve my issue in under 20 min! (Thank you, Rhythm!) Seems like they have a great team, and it makes me feel a lot more comfortable about my purchase.

Date of experience: May 22, 2024
Mark J. Homary Rep
11 months ago

It warms our hearts to hear such amazing feedback, Customer.

Furthermore, we really appreciate you taking the time out to share your experience with us — and we agree, Rhythm is truly a gem to have on our team! We count ourselves lucky for customers like you.

We look forward to working with you again in the future!

Homary social engagement team:)

Whatsapp:+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)

New York
1 review
0 helpful votes
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Damaged Item Upon Arrival
June 17, 2024

I contacted Homary to advise them that when my item arrived and when taken out of the box it was broken into pieces. They contacted me back and said they would send out a replacement. The customer service was excellent and Jason was particularly helpful.

Date of experience: June 7, 2024
Mark J. Homary Rep
11 months ago

It warms our hearts to hear such amazing feedback, Customer.

Furthermore, we really appreciate you taking the time out to share your experience with us — and we agree, Jason is truly a gem to have on our team! We count ourselves lucky for customers like you.

We look forward to working with you again in the future!

Homary social engagement team:)

Whatsapp:+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)

North Carolina
1 review
0 helpful votes
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Hans was great!
June 9, 2024
Updated review

Hans went above and beyond to answer all of my questions and made sure we were talking about the same thing by highlighting the item on the picture. When he couldn't find the answer he created a ticket for further help. Great job Hans!

Date of experience: May 30, 2024
Mark J. Homary Rep
11 months ago

It warms our hearts to hear such amazing feedback, Customer.

Furthermore, we really appreciate you taking the time out to share your experience with us — and we agree, Hans is truly a gem to have on our team! We count ourselves lucky for customers like you.

We look forward to working with you again in the future!

Homary social engagement team:)

Whatsapp:+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)


Morgan was great!
June 9, 2024
Previous review

Very helpful, quick and knowledgeable! Will be shopping here all of the time!

Date of experience: May 30, 2024
New York
1 review
0 helpful votes
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Responsive Customer Service
May 19, 2024

Succinctly, I had a concern about an order, and although there were steps to resolution, I was informed of status along the way and treated with respect. I am looking forward to finalizing this process but am very happy so far.

Date of experience: May 9, 2024
Mark J. Homary Rep
12 months ago

Many thanks for taking the time to leave us a 5-star rating – it's much appreciated!

We will share this with the store team to let them know how we are doing.

If there's anything we can do to improve our offering, please let us know!

Whatsapp:+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)

New York
1 review
0 helpful votes
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Thank you Arafat and Teresa
June 8, 2024

I love Homary furniture and have been shopping at Homary for a while now. Recently, I was renovating and re-decorating and there were so many uncertainties and unknowns. Arafat reached out to me via email offering to help. He also assisted me with spectacular design services from Teresa. Thank you so much to the both of you for being patient with me while I was dealing with so many unknowns and questions on my end. Thanks again!

Date of experience: May 29, 2024
Mark J. Homary Rep
11 months ago

Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!

Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.

We look forward to welcoming you back again soon!

Whatsapp:+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)