• HolidayLettings UK

HolidayLettings UK

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Overview

HolidayLettings UK has a rating of 1.15 stars from 46 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about HolidayLettings UK most frequently mention customer service, and trip advisor problems. HolidayLettings UK ranks 59th among Vacation Rentals sites.

  • Service
    6
  • Value
    6
  • Shipping
    1
  • Returns
    2
  • Quality
    2
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
2
8
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What reviewers want you to know

Positive highlights

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Critical highlights

  • I had a terrible experience with Holiday Lettings recently.
How would you rate HolidayLettings UK?
Top Positive Review

“Tripadvisor are a greedy company. You will never be able to contact them.”

alex k.
2/3/19

New contract is an insult. They add 15% booking charge on weekly rental rates for themselves - owner charges £490 for a week's stay then Tripadvisor charge £561.05. In addition they then charge 3% + vat on the weekly rental. Since the addition of the booking fee bookings are down 45% though I have kept my prices the same. For a booking made in July 2018 I will only receive the money on September 12th 2019 (5 days after the rental begins. Tripadvisor received the deposit(30%) in July 2018 (held for 15 months), and then the balance in July 2019 but nothing comes the owners way until mid September 2019. Don't waste your time trying to contact anyone. There are no phone numbers and emails are ignored. I off!

Top Critical Review

“DO NOT BOOK WITH THIS COMPANY!”

Lisa B.
9/18/22

They charge you a booking fee which is 15% of your booking. We have lost €263 Do not use! The charge is to use their payment portal, extortionate amount fir using a booking system for 5 mins. If I've been caught out by this mis leading information then I can only imagine how many other have. Daylight robbery

Reviews (46)

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Reviews that mention popular keywords

holiday lettings (22)
Thumbnail of user alexk241
1 review
2 helpful votes
February 3rd, 2019

New contract is an insult. They add 15% booking charge on weekly rental rates for themselves - owner charges £490 for a week's stay then Tripadvisor charge £561.05. In addition they then charge 3% + vat on the weekly rental. Since the addition of the booking fee bookings are down 45% though I have kept my prices the same.
For a booking made in July 2018 I will only receive the money on September 12th 2019 (5 days after the rental begins. Tripadvisor received the deposit(30%) in July 2018 (held for 15 months), and then the balance in July 2019 but nothing comes the owners way until mid September 2019.
Don't waste your time trying to contact anyone. There are no phone numbers and emails are ignored.
I off!

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About the business

600,000 holiday rentals. Find villa holidays, apartments, cottages and other holiday homes in 150+ countries. Book your accommodation direct to save up to 40%

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