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The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
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I,ve purchased several items from these fine folks the customer service has always been outstanding the products are the best and i will always shop here first for all my vests,ties and shirts great people to do business with!
Love you guys
Dave
Delivery time was less than expected. The product was exactly as portrayed online and very good quality. I would order from them again.
Fit true to size. Many compliments.
You all are a great group of folks, keep adding more of that good old stuff.
Ordered the wrong size holster. Very helpful with the new order and return.
I'll be back to buy more
The Badge was just as I was looking for. It makes a great addition to my outfit.
Easy to order online, very informative description, good price, quality made product, fast delivery, I am happy.
Awesome pricing, service, mail times. Quality product received!
I was truly pleased with my purchase only needed my skirt hemed a little loved the color and my hat match perfectly would order again
I was very pleased with my purchase...thanks
Outstanding and prompt customer service. I required several product exchanges to get the perfect fit dialed in on a few items. No problems with this excellent vendor. I am very pleased and will shop here again!
I was very satisfied with the product and look forward to ordering more from the site.
Products are elegant and beautifully styled. Of note, these products are not worn as "costumes," but I wear them as I would any clothing product. Class and good taste never go out of style.
Pockets are not deep enough, they need to be two inches deeper to hide eye glasses, combs, Iphones etc.
Button hole edges are not stitched very well and there are numerous unbound threads.
Very fast service. Got exactly what I was looking for and liked it so much I want it in another color as well. Pleasure dealing with you. You made this process so much easier and quicker than expected.
Thanks,
Marty P
A fiend suggested I wee you about a great coat. Found one I wanted and called to ask about the size. The lady assured me it would fit. Bought it. It fit. It's better quality than I anticipated and a bit lighter weight.
I'll change the black buttons to gray as soon as I can find matching material.
Good all the way around.
Love the clothes. Very comfortable. Great quality. Wear pants, shirt & vest as every day wear.
Will do business again
The boots are very comfortable but hard to stand in for a long time but new shoes are always this way. If need be I can buy cushions for inside the boots.
Answer: This is definitely a legit company. I ordered clothing from them on a Tuesday and 80% of it arrived on Friday - 3 days later.
Answer: When I call, they answer the phone on the second ring - a REAL person asnwers. Just remember they are Pacific time!
Answer: Not less expensive, but other companies have much better quality, and not so vague on the descriptions
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.