Historical Emporium
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Historical EmporiumReviews 11,100

4.5

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Historical Emporium Reviews Summary

The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
14
value
15
shipping
15
returns
9
quality
15

Instant Feedback

2 reviews

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dave C.
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I,ve purchased several items from these fine folks the customer service has always been outstanding the products are the best and i will always shop here first for all my vests,ties and shirts great people to do business with!
Love you guys
Dave

Date of experience: March 29, 2019
April D.
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Delivery time was less than expected
March 29, 2019

Delivery time was less than expected. The product was exactly as portrayed online and very good quality. I would order from them again.

Date of experience: March 29, 2019
Maverick T.
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Fit true to size
March 28, 2019

Fit true to size. Many compliments.

Date of experience: March 28, 2019
Robert S.
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You all are a great group of folks, keep adding more of that good old stuff.

Date of experience: March 28, 2019
RH W.
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Ordered the wrong size holster
March 27, 2019

Ordered the wrong size holster. Very helpful with the new order and return.

Date of experience: March 27, 2019
Maxwell O.
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I'll be back to buy more
March 27, 2019

I'll be back to buy more

Date of experience: March 27, 2019
Rick T.
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The Badge was just as I was looking for
March 27, 2019

The Badge was just as I was looking for. It makes a great addition to my outfit.

Date of experience: March 27, 2019
Patrick W.
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Easy to order online, very informative description, good price, quality made product, fast delivery, I am happy.

Date of experience: March 24, 2019
thecannonball P.
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Awesome pricing, service, mail times
March 24, 2019

Awesome pricing, service, mail times. Quality product received!

Date of experience: March 24, 2019
grace D.
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I was truly pleased with my purchase only needed my skirt hemed a little loved the color and my hat match perfectly would order again

Date of experience: March 23, 2019
Bill J.
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I was very pleased with my purchase...
March 23, 2019

I was very pleased with my purchase...thanks

Date of experience: March 23, 2019
DiZ F.
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Outstanding and prompt customer service
March 22, 2019

Outstanding and prompt customer service. I required several product exchanges to get the perfect fit dialed in on a few items. No problems with this excellent vendor. I am very pleased and will shop here again!

Date of experience: March 22, 2019
Gabriel S.
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I was very satisfied with the product and look forward to ordering more from the site.

Date of experience: March 22, 2019
Blair Q.
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Products are elegant and beautifully styled
March 22, 2019

Products are elegant and beautifully styled. Of note, these products are not worn as "costumes," but I wear them as I would any clothing product. Class and good taste never go out of style.

Date of experience: March 22, 2019
pnyxpr F.
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Pockets are not deep enough, they need to be two inches deeper to hide eye glasses, combs, Iphones etc.
Button hole edges are not stitched very well and there are numerous unbound threads.

Date of experience: March 22, 2019
Marty P.
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Very fast service
March 21, 2019

Very fast service. Got exactly what I was looking for and liked it so much I want it in another color as well. Pleasure dealing with you. You made this process so much easier and quicker than expected.
Thanks,
Marty P

Date of experience: March 21, 2019
Tom q.
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A fiend suggested I wee you about a great coat
March 21, 2019

A fiend suggested I wee you about a great coat. Found one I wanted and called to ask about the size. The lady assured me it would fit. Bought it. It fit. It's better quality than I anticipated and a bit lighter weight.

I'll change the black buttons to gray as soon as I can find matching material.

Good all the way around.

Date of experience: March 21, 2019
Frazier D.
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Love the clothes
March 21, 2019

Love the clothes. Very comfortable. Great quality. Wear pants, shirt & vest as every day wear.

Date of experience: March 21, 2019
Tazmedic S.
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Will do business again
March 21, 2019

Will do business again

Date of experience: March 21, 2019
catherine E.
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The boots are very comfortable but hard to stand in for a long time but new shoes are always this way. If need be I can buy cushions for inside the boots.

Date of experience: March 21, 2019

From the business

At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.

Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.


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