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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Great Site! Great Products!
The helmet I ordered was a flimsy piece of junk and not worth the money I paid for it. Obviously the presentation of this item was misleading. I am very disappointed.
Everything was great
Excellent products and speedy delivery
I love my.357 Buscadaro-style Gun Belt and Holster. The leather is good quality,cartridges fit snugly and the holster is perfect for my Uberti Cattleman. It arrived promptly and matches the gun beautifully. Feels like the old west!
The vest came a day early. It is very good quality and the fit was great
I love the products and they typically arrive much more quickly than the estimates. They also pack the items very nicely.
Customer service was excellent. Noel was very helpful and was quick to get me return label for an exchange and help me with an issue. I definitely intend to shop here again.
I ordered several things and have to return a couple but the quality and fit on most was excellent and the prompt delivery exceeded my expectations. This is my go to place for quality costume pieces.
Emailed question regarding a product characteristics. Received a quick responses.
Bought the product which was exactly as state.
Great product, customer service, and delivery time.
Absolutely wonderful period clothing and footwear. The quality is first rate. Feels like we stepped back in time, which is exactly what we've been looking for!
I am a repeat customer an a satisfied customer. Products I've purchased from y'all have been products not easily found. I'm old school with my taste of clothes. I'm very confident with my appearance in attire purchased from y'all. Compliments come quite often, whether formal or casual setting. I've actually became over a period of time a sorta trend setter in my circle of friends due to the item's I've found an purchased from y'all. Thanks from the deep South/Alabama. Mr. Higg.
Great Service, everything was packed well and arrived early.
Wow! Ordered product & it arrived at my home within 48 hours. Will shop here again.
My 83 yr old boyfriend loved it!
Perfect fit!
He was very satisfied as I!
As always the quality more than shows when you wear it. It makes you feel great wearing it. The slightly different style of the cut really wows people and the materials are those that your friends will want to touch. I am always satisfied with the great products I have received. It is good to know care is still taken in clothes for the stylish gent.
Excellent service as always.
I stumbled across the Historical Emporium while looking for something else. I'm glad I found their site. Great clothes, outstanding prices, and excellent customer service. What else can I say?
Item listed was the wrong color. Website photo of the item was totally wrong. Customer Service promptly issued a refund. I suggested a new photo or disclaimer of the color advertised. They could not provide the item in the correct color.
Think your system maybe getting hacked.As of the day we ordered the lefthanded holster, the very next morning at about between 2 and 3 a.m. people used my wife's credit card and committed fraudulent charges on her card. You might check the status of your security for customer orders. Thank you: Clyde and Katherine Kimsey.
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members