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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Glad to find such a quality product when searching, and found ordering easy, and the product (deluxe safari jacket) to be accurately described, a good value and well-packaged and delivered in a timely fashion. Thanks!
I love the quality, fit and shipping at Gentleman's Emporium. It is very easy to shop and order through the web site. Often, Gentleman's Emporium carries items (like the Tiger's Eye Tie Tack) that I can't find anywhere else. And, the clothing is authentic Victorian ware.
Great experience!
Your customer service people are professional, efficient, and accommodating. Every ready to help fix an issue, even when it's created by the customers themselves. I spent a good deal of time as a Service Manager in several different computer manufacturers and, as I once tried to tell a branch manager, Sales might get a customer, but Customer Service keeps them coming back. I've been back to Gentleman's Emporium several times now.
I was very pleased with the entire experience. I do not like to shop on line so I'm grateful that GentlemansEmporium made it easy. The fabric is amazing and delivery was surprisingly fast. Thanks!
I liked the shirt and wanted to purchase another in the wine color but was out of stock in the size I needed XL. Hope you get the item in stock soon. Thanks for the GREAT SERVICE
Fantastic service. My item arrived in a timely manner, it was packaged neatly, and the jacket was clean and free of any defects. I am totally satisfied.
I have received fast, fair and courteous support from GE on many occasions. They are the best! I was able to get outfitted to portray an 1880s German immigrant farmer/craftsman very nicely with their products. I will continue to get my period clothing here and heartily recommend it to others!
-Andy from Volkening Heritage Farm, Schaumburg, IL
Customer order dept. was great. Received the holster 3 days before I expected. Holster is better quality than I expected.
I love shopping your store, would love to see some 18th century clothing though
The senior ministry at the church I attend is having an old fashion Fall Festival, and we were asked to dress in clothing appropriate to that era. I purchased a long skirt, an apron, a bonnet, and a hairpiece. I am very pleased with all of them. The price was reasonable, the items were well made, and the delivery time was excellent. I would purchase items from this site again.
Always want the lower prices but I'm okay with everything
Wore the mustache and goggles in the Distinguished Gentleman' Ride.
They were a smash hit.
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members