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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Glad there is a company that has this era of style and the same era in service. My slouch hat is great. Perfect for me. Thanks,
Phil
Quality clothing minor alterations. Delivered when promised. Verry satisfied. Don Hamilton
I am very satisfied with my purchase, it fit perfectly and looked great. I was amazed at how quickly I received it. Thank You.
Great products and excellent service!
Awesome quality product! I ordered a black John Bull top hat, and it is beautiful! The sizing was spot on, it arrived much more quickly than I imagined, and in perfect condition. I'm not sure what I expected, but I was more than impressed with both the materials and workmanship, and will gladly recommend Historical Emporium to my friends and colleagues!
I have made a few purchases through the website, and everything has been high quality, hassle free, and delivered far quicker than I figured it would. I couldn't be happier with Historical Emporium.
Fits. Hope I can "fool" everyone at The 150 anniversary of The Gold Spike.
Very pleased with product and service. Had no issues returning item for different size.
We had an event and we required period costuming I found all I needed ay historical emporium and it arrived in time for my event and everyone was really happy with the quality of the costuming and how quickly they came to us and our event was a big success. Thank you
Great service and products.
A little pricey, but a great product.
Quality merchandise quick shipping.
I'm getting remarried to my husband Civil War style. I got him an outfit but he needed a hat. I found what I was looking for at Historical Emporium. I will shop here again in the future.
Very happy with their service, will buy from again.
I had ordered the Edgar Striped pants for my husband. Our bad, I ordered a size too small. When I reached out to customer service I received quick prompt service. My order was returned to them and a replacement was sent to me. The full exchange was completed within 10 days. This service was quick and efficient. I recommend Historical Emporium if you are looking for quality and service.
Good quality good fit
I bought the low ride holster, but found it didn't suit my waist so I returned it for the high ride. Customer service was exceptional and the quality of the holster I returned was so good I added a cross draw holster with the second rig. I've seen holsters of this quality for more than twice the cost. Got my eye on a pair of boots.
Service and shipping were super fast...
Very pleased with the quality and craftsmanship of the gunbelt and holster. All around service was great.
Had to return my western six gun holster due to size. I received a exchange very quickly and with no issues
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members