Historical Emporium
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Historical EmporiumReviews 11,100

4.5

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Historical Emporium Reviews Summary

The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
14
value
15
shipping
15
returns
9
quality
15

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2 reviews

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Ken S.
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I am involved in Cowboy Shooting and Historical Emporium has a very large selection of authentic western style clothing. The web site is easy to navigate and delivery was prompt. Will do business with them again.

Date of experience: April 19, 2019
Kenneth J.
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Good quality material, fit perfect
April 19, 2019

Good quality material, fit perfect.

Date of experience: April 19, 2019
Bill N.
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I have found items at HistoricalEmporium that were not available from other vendors or were much more expensive through them. I have been very satisfied with all my purchases from H. E.

Date of experience: April 18, 2019
Brown b.
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I was able to get all my questions answer before purchasing. I never got an item as fast as they did it.

Date of experience: April 18, 2019
Olivia M.
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I had to return one item
April 18, 2019

I had to return one item. Wrong size for me. The other item is perfect.

Date of experience: April 18, 2019
Sherrie J.
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Very quick delivery
April 18, 2019

Very quick delivery. Very comfortable, boot rubs lower calf a bit, but hopefully that will go away when they are fully broke in.

Date of experience: April 18, 2019
Tommy E.
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Quality Product and Service at a fair price, Impressed, Thanks.

Date of experience: April 18, 2019
Willy U.
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All pictures of all products are depicted very well. What you see is what you get.

Date of experience: April 18, 2019
Bill Z.
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This is my third order
April 18, 2019

This is my third order. I ordered 2x but when I looked at the individual page I noticed a different sizing chart. I should have ordered a 4c but normally 2x guys just fine. The order for but a little snug not enough to return. Just be careful when ordering.

Date of experience: April 18, 2019
Dr F.
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This company is excellent in customer service, and the products they sent to me (in a timely manner) were exactly as described. I am highly impressed with the items I purchased from them, and will reach out to them in the nearest future to buy other products.

Date of experience: April 18, 2019
Bob L.
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First, besides the coat, I had an issue with the size. Contacted you and sent it back. Here's the best part the exchange it was done and the new coat was in my hands in about 1 day and half. I mean what's with that? That is the most unbelievable customer service I HAVE EVER GOTTEN FROM ANY COMPANY ON LINE. Period... We will be doing more business for sure. Am spreading the news already.

Date of experience: April 18, 2019
Landshark G.
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The sizing description is inaccurate
April 18, 2019

The sizing description is inaccurate. I wear a 44 jacket and so ordered a large vest. It fits too tight. Should have ordered an X-Large, but by your description large was the proper size to order.

Date of experience: April 18, 2019
David L.
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The products were great
April 18, 2019

The products were great. Hand to send something back for a different size. The process was easy and fast.

Date of experience: April 18, 2019
Wayne S.
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Fantastic service and products
April 17, 2019

Fantastic service and products. Will buy from here again.

Date of experience: April 17, 2019
Deborah O.
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Ordered it on line
April 17, 2019

Ordered it on line. Came very quickly. No problem.

Date of experience: April 17, 2019
Northside Z.
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I've purchase numerous items from you and have always been happy with the quality of the products, the service, delivery times, and the overall experience.

Date of experience: April 17, 2019
Rick S.
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I have bought a number of items from Historical Emporium and they have exceeded my expectations every time!

Date of experience: April 17, 2019
Thomas i.
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They have the best service of all the places I order from thank you

Date of experience: April 17, 2019
Victorian o.
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Very pleased
April 16, 2019

Very pleased. For the same event I ordered something from a costume place as you didn't have anything quite like I needed. It was poorly made, took a long time to. This was the first time I dealt with your company and I must say it was a very good experience.

Date of experience: April 16, 2019
Priscilla H.
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Wonderful choice of items to choose from
April 16, 2019

Wonderful choice of items to choose from. Wonderful service! Anyone in need of historical, accurate clothing must shop Historical Emporium.

Date of experience: April 16, 2019

From the business

At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.

Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.


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