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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Found the company by using google. Great service. Great quality.
I ordered thinking that my son had a couple of weeks before his prom not realizing that it was the same week I made the order. It was a Sunday so I left a message and a gentleman called me back and left me a message assuring me that I would get my order before the end of the week. That really was a relief.
Excellent items at great prices
Was looking for a specific blouse and low and behold, I found it here. Have ordered a couple items and love the selection and price
Great customer service, fast delivery from San Jose to Monterey, and sizing was accurate. Recommend
Excellent customer service. Instant reply to a question.
I was very pleased!
I had an urgent need, prior vendor had a family emergency and could not fill order. You telephone service replied quickly and made sure my order arrived in record time, THANK YOU.
Great products, decent pricing and excellent service. Arrived very quick.Very satisfied.
A bit pricey compared to comparable sites, but the products are first rate, and the customer service is great! Shipping time is fast, and they keep you notified of any issues with your order.
The women's clothes work out but the men's clothes where all to big.
Loved it that like in the old days someone actually just answered the phone, quickly took care of business and my purchase arrived a few days later! Quick, courteous and efficient service!
The quality and fast service "GREAT!
It was a gift, however i did have opportunity to examine it briefly and it appears to be well made. Shipping was prompt.
Friendly and Kind Management
My husband had to purchase the walking cane to go with the amazingly handsome tails and pants that he ordered. Love the look and quality. He indeed looked like Lord Baltimore at our fraternal 200th gala.
Excellent service and super quality goods delivered.
The shirt is of poor quality. The vertical stitching next to the buttons has come loose in less than 1 hour of use. This is at the mid point, about 3 inches long.
Arrived a week earlier than stated. Very pleased with service and my double rig
I was very impressed with the service I received. I really was impressed with the timely manner I received my order.
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members