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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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The quality of the garments are excellent. The sizes of some of the garments are on the small side, so I would recommend reading the customer reviews of each garment. I received the order in Canada within a week of purchasing on-line. Very satisfied with the purchases I made for a museum program.
I am a volunteer at a Railroad museum and like to dress the part of an old railroader, historic emporium has a lot to choose from and the clothing items are very nice. It has been a pleaser doing business with them. I order something that was a bit to heavy to where and I called them was able to return the item and reordered the right thing over the phone in just a couple of minutes. I would recommend this store to anyone looking to dress the part of someone in the past.
My dad came to this country in his Norfolk jacket,and I always admired it.now I have one of my own,and it kinda brings back good memories.Thanks
Inadvertently had the wrong Zip Code and when realized another coat was shipped express mail so I could wear it when I performed a wedding in Savannah Georgia. Very understanding and SUPER service. Got the job done. Thank you sooo much
Very unhappy with the item I received
I experienced a great ease of ordering, swift delivery with no complications what so ever. Once I received the products I ordered, I was completely satisfy with appearance and quality of the items I ordered.
Perfect!
The gun belt came fast, beautiful belt,great fit,thanks H E
I thought the derby was a bit darker than advertised, This is, however, a matter of taste. Perhaps you could say, 'very dark brown'.
Good quality, exclusive product
I purchased several vests to get the look I wanted and the fit. One filled the bill and the others were returned. The return went smooth and a credit was promptly given on the card I used. I appreciate the no hassle return service.
Great quality, well made items, and very quick delivery. We are returning some items, because the sizes we ordered were too big, but we are re-ordering the correct sizes.
Overall, good value & efficient service. Will definitely order again.
Safari jacket, well made, quality fabric, color nice. The shipping and handling a bit pricey. Pantaloons cute, daughter loved them.
Wonderful service and excellent product...love it!
The shirt, vest, top hat, and spats were of excellent quality! Attended a Victorian opera gala, and have never received so many compliments on my outfit. Delivery was amazingly fast.
Extremely fast delivery. Ordered on Thurs or Fri and it was in mail box on Saturday. If I had blinked I wouldn't have know it was there!
For an extra large hat, it was a little tight on my extra large head. But then I realized that the style of the hat might require it to be worn at a more jaunty and cavalier angle. Like it a lot.
Timely, reasonably priced, quality merchandise, EXCELLENCE!
Very good experience, excellent customer service. Good quality of products. To recommend.
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From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members