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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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The products are a great quality, shipping and service were better than expected a d even came with a personal touch. I would use this website and its products again. My fiance and I are very happy with the suit.
Very happy with all my purchases quick shipping and well packed.
I have been buying from HE for several years now and find it is not worth the effort to shop around. Their product is very good and maybe best of all is feeling comfortable that they will stand behind their product. Customer service is what customer service should be!
NIIIICE.
My husband needed a particular look he wanted for his first wedding he was officiating. None of the stores had what he wanted or sizes were limited. I came across this website and it had 2 crucial pieces we needed quickly. I paid extra fast shipping to make sure we received before wedding and it came so fast! We were both pleased very much!
Website was easy to navigate, arrived intact, on time and packaged well
When I received my order it was way to big so I contacted Historical Emporium and they were super helpful and courteous and made the exchange process very nice
Thank you,All is well. Great product.
Customer service and turnaround time is very good. That's the way it should be. Once again, good product and service equals a great company. Thank you
Holster was of the quality I expected for the price.
Cartridge belt was of finer quality than I expected
For the price. Overall I was very pleased with the
Holster belt combo.
This is the second time I've ordered products from Historical Emporium and both times I was completely satisfied. Fastest delivery time of any company and quality products!
The gun belt did not fit my gun. I had to return it. You all credited my account with in 2 days.
Purchased multiple products only the vest was a problem unlike other vests I have ordered in my size this vest uncomfortably snug!
High quality vest. Super fast shipping. Wish the price was lower but you get what you pay for. It's nice to know where I can go for a quality barbershop vest.
Service and product excellent all, also a pleasure to deal with H. E.
We ordered the item well in advance of the need so my husband has not actually worn it yet, however, we are very happy with the service experience. We received what we ordered, earlier than promised, in great condition. It looks just as portrayed on-line and appears to be well made. The fabric might be a tad more theatrical looking than we prefer but we were forewarned since the description said for a "Showman" kind of look. It was very nice that it came with two forms of neck ties, however, we tend to use his vests for Victorian evening wear so we will get a cravat to wear with it to be more authentic, but he may someday have some call to use the other two forms of neck ties. We have no complaint about the ties because, we knew exactly what we were getting from the pictures and description.
I PURCHASED AN 1800'S OUTFIT FOR A MANIKIN WHICH RESIDES IN A STAGECOACH IN MY YARD. THE QUALITY OF THE C LOATHES IS EXCELLENT AND THE OVERALL EFFECT IS GREAT. THE CLOTHES ARRIVED VERY QUICKLY AND WERE PACKAGED PROPERLY.
Time and time again, I am greatly pleased with the products that I have ordered from you. Thank you!
Great price
Great service. Reasonable prices. Shipped and arrived quickly.
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members