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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Quick delivery. Have purchased many items over last year. Loved them all.
I had been shopping at another vendor for my 1880's western attire (which I wear daily), but started having issues with them. In fact, I am still waiting on an order from them for over six weeks now. Thankfully, I found Historical Emporium by accident and I am very happy with the quality of the products and the customer service. I will continue to shop with Historical Emporium from now on.
Sincerely,
Doc
I was impressed by the whole process, great quality of clothing, wonderful fit, and quick delivery. Could not asked for much more.
I already recommended your site to several others.
It's a disadvantage that it becomes really expensive when our customs and taxes are added, but the quality of the goods makes it worthwhile.
Fit a little snug for 3xlt
I contacted Customer Service via email about my swimsuit not having a lining in the trunks. C.S. Called me the next day and offered to replace my swimsuit with lined swimsuit of similar design. Great response to my problem from a fantastic company.
Keep up the good work
I bought clothing for my son, it all fit perfectly. We are very happy with everything.
Thank you very much
Holly Daniels
Great place to shop, very nice stuff, I think 31.00 for spats may be a little too much, I have 2 pair so far, so maybe not!
Great service. Timely response. Quality product.
The only thing I did not like were the buttons on the shirt.
Well done...loved the product and service.
My order got here quick and product was pretty nice. I have a problem with the cost to ship. Kinda steep. I ordered clothes for my son using your EXACT measuring guidelines. Sizing was WAY different from this order to similar order last year. I ended up paying 50 bucks in shipping and return fees on both orders. VERY FRUSTRATED! Will probably not order again because of this. Otherwise satisfied,so a shame,really!
Thanks for all the professional service delivered by Historical Emporium.
You are the preferred Haberdasher, and Clothier for all my needs.
I enjoyed the service rendered by you guys. And the product is outstanding, would definitely recommend you guys Thanks so much another satisfied customer.
Ryan Jefferson
Angie La.
So far have order two items from you all. Well pleased with quality and shipping times.
Shopping experience was Great!
This is a PERFECT bowler!
My Wife got me involved with period dress with the $#*!ens fest in Galveston and I have taken to it with a passion love the Victorian era and HistoricalEmporium is our go to shop they are the Greatest
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members