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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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We could not believe the quality of the products that we ordered, considering the reasonable prices we paid. My husband is 6'-4" tall and the sleeve length on the jacket was perfect. The fabrics where even better than shown and the garments were extremely well made. Some even in the USA. He is very excited to be wearing period pieces that don't look like a costume. Everything came in a plastic cover and delivery was quicker than expected. We will definitely shop at Historicale Emporium again. Highly recommended.
Experience ordering the product etc was excellent
Great folks, would buy again!
The compass and opera glasses looked even better in person. Just beautiful. Thank you!
The quality of a product should correspond with the price, if you sell a "work style shirt" of low quality you can't charge 50-60 dollars, especially a striped lawman made in India. I have shirts from China and Guatemala that are from Scully and Frontier Classics and the quality is 5 stars.
Products as advertised and really appreciate forecasting of delivery time
Great quality, great service.
Outstanding product...SUPER FAST shipping!
None
You people are exceptional, don't "improve" anything.
Product was delivered on time and in perfect condition in the correct size and color. No complaints.
I am a costume designer, I buy clothing and accessories,frequently from Historical Emporium.I have never been disappointed. I would gladly recommend them! Great customer service also!
I love the range of products that you have and the quality is great I will over time be buying more items from you and I know I can buy with the greatist confidence
My order was delivered quickly and provided what I needed as a volunteer
Prompt delivery.
I've received many compliments on the shirt.
I'll be ordering more from you in the future.
I have bought a number of things from this site and every time it has been a good experience. They have great customer service. It comes very fast and if something is wrong they fix it - no questions asked.
Ordered a 40" tooled leather holster but it turned out to be slightly big. I use a 36" belt for my pants. Customer service was exceptional in the exchange process. Received the 38" model quickly and it fits great.
I'm a First-Person Living Historian. I've looked for years for period clothing replacement. I discovered treasure with Historical Emporium. Perfect look, feel, and impression. Think I'm satisfied? YOU BET!
I would highly recommend Historical Emporium. Their items are of great quality and their shipping was quick. I will happily do business with them in the future.
Items were shipped very fast. Had to make a exchange because of size and it was handled very quickly. Thanks
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members