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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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A lot of choices and easy checkout.
I get nearly all my vests from you folks. The selection is great and the fit is accurate. I've received numerous compliments on the vest I've gotten from you. Keep it up!
I had to have the shirt top button loop modified. The button (a cloth knot) would not fit into the loop
Customer service rep was excelent. A great help in finding the proper cross draw holster for my SASS shooting.
Quick and easy to use
Very reasonable prices
Speedy delivery
Wonderful experience
Your company has some fine products for SASS (I am a member), I also do Civil War civilian impression as a banjo player. Please keep up the good work but maybe you could include some more loose fitting trousers that were common to the 1860's era.
Shopping at HE is always easy and with fast shipping I don't have to wait weeks for an item to arrive. Even the backorder items are received within the stated time frame. Also appreciated are the sizing details both from HE and customer reviews. This is my favorite online clothing provider!
GREAT PRODUCTS AND SERVICE!
Outstanding quality product. Well made and craftsmanship was excellent. Customer service was great and I highly recommend both the company and it's products. They are authentic reproductions of the real old west items and they are beautiful, functional and of the best quality. In my case it is always difficult to find the accessories I need since I am left handed, but I am glad to report that Historical Emporium has a great selection of left handed gear. I can also add that when any issue arises they strive to make it right and they do it promptly, so you can shop with the knowledge that you will get a great product with the best customer service, and that your overall experience will be worth far more than you spend.
I have been wanting for years to make myself an outfit in this time period and now I can with these to help me do so.
The gun holster belt was what I was looking for it was great, I will be ordering another for my other gun when it comes in.
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Order came faster than I expected
Overall it was fairly easy to find what I was looking for. The only down-side I can see was that it was not clear an item could not be shipped to a PO Box until the next day. Called customer service and they quickly took care of updating the shipping address. The clothing came when expected.
Good company.They sell quality.
I've already recommended your website and the person to whom I recommended was glad to hear of somewhere that he could get such clothing.
Great People! Great Products! My only complaint is the prices are a tad bit excessive. But considering products like these are no longer made, I guess we will have to be satisfied with what we can get.
Prior to ordering on-line, I called to confirm if I ordered a separate holster for a longer barrel (6-8") revolver, would I be able to swap it onto the belt portion of a similar-but-shorter (4-6") Gun Belt & Holster combination I also intended to order. I was glad that I called, learning certain models are not built to allow this. Fortunately the models I chose do. The pleasant and helpful reception to my call made me confident I was dealing with a company who cared for its customers. I placed my order, which arrived well within the estimated delivery dates. I'm very pleased with the quality and appearance of both holsters and gun-belt, excellent matches to on-line photos, being.44/.45 cal RH Draw Black Tooled Leather.
Very pleased with product line and prompt delivery. Quick response with delivery questions! Highly recommend your company!
I'm very happy with the product and the entire shopping experience.
Thank you
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members