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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Great selection and fast turnaround. I received my order within a few days of purchase.
As always, would like to see a bit lower prices, but have ordered three times and have been satisfied with my orders.
All of my orders have been for vests, (my new go to dress up). The straight bottom seems a bit short, and I am a "short" person.
I get a lot of favorable comments on my "look" at church or when I'm out playing a jazz gig.
Historical Emporium is my go-to vest "store".
I will be back!
All as very good but the cotton duster was much heavier than expected, not great for much of our Va. Weather.
It was great. I liked the blouse even more than the photo. I will likely purchase another blouse in a different color
The items were EXACTLY As I expected. Arrived Promptly, too. At some point I will be ordering other items. Thanks Again for your 'promptness' and the quality of your products.
No worries, no problems, good job!
Excellent customer service - couldn't be more helpful and friendly
I was highly surprised and delighted about the next day delivery after placing the order. My boyfriend loves the ensemble, it is supposed to be for a cruise in October, but he is dying to wear it to church to show-off.
We ordered these products as costumes -- but the clothing is of high quality, well made, and comfortable. The dress has pockets! The bonnet is just plain fun to wear.
This Dirby was a "Congratulations on your 1st Grandchild " gift for my girlfriend's son-in-law. I thought he'd look good wearing it. He does so much for his family and he and wife Courtney are really genuine people. I am glad they are part of my life now.
My husband was THRILLED with his smoking jacket. It was the perfect birthday gift. He's wanted one for years but I couldn't find the perfect one until the Historical Emporium. Everything was perfect!
Received my order promptly and received many compliments on the ties!
Service is fast, received order in timely manner. And it looks awesome!
X
Looking forward to using you again for future productions!
Outstanding company! Very happy!
Different vests fit differently - this I was not aware of. However your representative explained this in their reply to my questions. The exchange of my vest was impressively quick. Thank you!
Sincerely,
Bill
Holster met my expectations in every way. Looks good and because the advice I was given, fits perfectly
Your company should tell all UK customers they will be charged duty on top of the price they've salreasdy said.
I thought the price was very fair for the suit I bought. I love the suit. Ordering was easy. And delivery was fast. Great experience.
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members