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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Quality product delivered quickly. I have purchased from Historical Emporium several times, always with a satisfying result.
I must say the products that i purchase for my wife is good we are both satisfied thanks
I purchased the Cahill Top Hat. I was happy to receive an email within one day that the order had already shipped, as I had purchased the Top Hat with a tight window for an upcoming engagement.
I had read the reviews and a previous customer stated the hat came in a double box and he felt there was no need for the purchase of a hat box. As a result of that review I purchased my Top Hat through the Historical Emporium. This company is on the level and you can be assured of a square investment.
The hat was carefully packaged inside two cardboard boxes with interior fitted custom packaging supporting the hat both inside and out. I appreciate this because I am a damaged freight inspector with a specially in packaging method.
The Cahill hat is outstanding for the investment of the price. I have never measured/ fitted my head for a hat, and the fitting charts were spot on perfect.
The hat is of such quality that I literally put it away immediately, until the 2 year engagement that I will proudly wear it monthly. I am confident this Historical Emporium Cahill Top Hat will stand the test of time and outlive its monthly 2 year obligation.
Thank you.
Courtland Lippincott
The true marker of any company is not how they perform when all goes well, but rather how they handle a problem. I have nothing but good to say about Historical Emporium in both instances. I'll be back!
I found that Noel was very accommodating in resolving my issue. Looking forward to working with him again!
I got what I paid for in a timely manner.
I am very satisfied. The products I purchased were exactly as shown in the catalog. I adore my blouses and walking skirt. I live on a large property in the country, so I am free to indulge my fantasies of another era. Historical Emporium is one of my favourite sites on the web. I wish that modern clothes made me feel as feminine as do my blouses and skirt. I am most satisfied.
Karen.
PS. My husband is most indulgent.
EXCELLENT
The suit I ordered fit perfectly and all I had to do was hem the pants. I'm a tailor and patternmaker by profession and know fit and sewing. Super fast delivery and I can't wait to wear it on Sept 7th. For a Victorian tea.
Customer service was great ordering by telephone.
Thank you again!
You have an easy to use site, and the products seem good quality. Only had one little issue of tax being charged and it was resolved very quickly.
Order was good, product was good, had to return an item and the customer service was good.
From start to finish, the process to obtain my order was simple and fast. I think that's what most of us want when we're ordering, isn't it?
The products I ordered and received were excellent as well as the service.
Items are same as posted. Fast delivery. Good quality items.
I was amazed at the quality of the products. I expected something more weak like a cheap costume but the materials and quality of the clothing was fantastic!
Great product and shipped fast!
Very pleased with items I ordered from. Wear the bathing suits to our town swimming facility -
Get many compliments - I love them. When I go to the pool I feel good when I get all the great
Compliments.
The best costumes & over all the service personal were helpful, thoughtful & honest
Good quality, true to size.
Arrived much quicker than expected
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members