From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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The shipping and delivery time was outstanding will be ordering again soon.
This is my first time ordering with gentlemens emporium. I've only heard great things especially in the customer department. I got my items quickly. The quality is outstanding. I'm in the process of selling my home and moving so I have yet to try on the skirt but the jacket fits well ahd you couldn't ask for a better quality of clothing. You guys rock! And the quality fantastic!
Your store staff was very helpful. Actually went to the warehouse to see if the last of the item I wanted was in fact there.
Great company, Fast shipping, Will do business with again.
I've bought from the Emporium before and I'm sure to do it again. Outstanding products shipped quickly at a reasonable price. Isn't that how it's SUPPOSED to be done? Thank you.
It is always a pleasure doing business with you! Top notch products and service!
The product was as described. The reviews were helpful with sizing. The shipped was very quick. I would shop with this company again. Thank you Gentleman's Emporium.
This was a gift. I did not get to see the items other than picture on line. Indications I have received is that they were happy with the items.
I have only bought once from western emporium. I measured wrong and the part came in too big. They not only got the new product to me, but the return was painless. I appreciated the urgency of the customer service reps. The product is great quality and is exactly what I wanted. I will defiantly refer your company to others knowing they will get the best service and product.
Thanks
I absolutely loved the Gators and probably will order another set. The Walking cane on the other hand the pistol grip is missing a diamond and I called on that and I have got no returns calls back.
The salesperson who took my phone order was exceptionally patient and helpful as I asked about putting together a complete civil war era civilian outfit for my husband-- finding suitable substitutions for discontinued items. The items were appropriate, well made, and durable
And were shipped right away. If I had a choice, I wish the trousers were available in lengths rather than having to order some six inches too long and having to find someone to shorten them-- but other than that,
The entire experience was everything I hoped for.
Have not had a chance to wear it yet (this weekend).
Will combine it with the vest I ordered from you a month ago.
Am looking forward to it!
I ordered the hoop underskirt,it shipped very quickly and I am very pleased with it.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members