From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Eve, in customer service communicated frequently and thoughtfully regarding some questions I had about estimated delivery times and some early problems regarding this. All was fine, and the product came in half the time as estimated (5 weeks instead of 10 weeks.)
I was very please with my order and the way you answer all my questions. I would use your site again. Thank you for my gun hoster it looks great, and at a very good price.
I love
I feel really lucky to have found this wonderful site.I surfed the web for days before I came across W.E.and had all the the stuff I was looking four and then some happy happy happy.
Was looking for a overcoat to go over my tuxedo. When I wear it I get
Positive response from those who see it. They all asked where I purchased
It, that it complimented my tuxedo.
I was very satisfied with my purchase and the timely fashion at which it was delivered.
I'm very happy with the service, though the white gloves weren't as form fitting as I thought they would be, but I'm still happy with the product. I definitely recommend this site and will be ordering in the future. Thank you
Outstanding products and outstanding service. What more can I say Historical Emporium is the best.
Very pleased with the service and merchandise
Unfortunately, the hat I ordered didn't fit so I had to return it. I called the Emporium and the customer service representative walked me through the return procedure and my refund was applied the day after they received the return. Great customer service. Thank you.
I love the skirt. It is well made and very pretty. Delivery was very fast.
I will definitely order from the Historical Emporium again.
Excellent quality, fast shipping. Plus the items were described exactly as they are when you open the box. I'll definitely make y'all my go to shop for western needs! Thank you for being awesome.!
First time ordering from this accessory category and am completely satisfied, and will return with needs in the future.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members