From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Very quick delivery. I love purchasing items from here. As a costume designer, this is a great resource and I would highly suggest this to anyone else. Thanks!
These were great buy perfect for the cosplay I was doing
I am very pleased with all my merchandise I had ordered from you. My husband loved his mechanical watch..
I had ordered a western belt and gun holster,orderd to small, called box back up and returned no problems. Received new one which is awsum for the third of the price would highly recommend them
Very informative and helpful website, very helpful people when I needed to ask a question before purchase. The tailcoat, after measuring to provided guidelines, fits perfectly. Very happy.
I bought these boots for my wife, she wore them today and the bottom part of the heal fell right off...I am not nor is she about the boots
Loved the goggles
A friend turned me on to this site as I was looking for a Bowler. Directions for getting my hat size correct were spot on! My Bowler fits perfectly and won't be blown off. I paid a lot for shipping cause I live in Canada which hurts, but the price of my hat was excellent value for the money. I have already recommended Gentleman's Emporium to a friend.
A very good experiance from first time shoppers at G.E.
We had some payment issues at first, but after a few e-mails to customers support it was solved within 24 hours.
We resived the items after just 17 days...and we live in Norway.
Thanks from some very happy customers!
I service could not have been any better, timely service and excellent pricing. I'm sure to return time and time again, keep up the good work.
The products received were above average in every way. Beautiful workmanship and excellent quality fabric. I am extremely impressed with this company and will definitely order again.;-)
The website was very easy to use and the product I received was most satisfactory and period correct. It arrived at my home in very sort order. Thank you
The customer service was prompt, courteous, and helpful. The product was what I ordered, shipped and arrived in good order, with no deviation from the site's projections.
I needed to put together a costume appropriate to play a butler in a community theatre production, and found items that did nicely at Gentlemen's Emporium. The shopping experience was smooth, customer info was maintained throughout the order and delivery process. I like the clothing very much and my director was very impressed. Prices for the items could perhaps be better, but then again, you don't find these type of specialty items just anywhere. Overall, a good value and excellent customer service. Will definitely shop GE again!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members