From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Wish there were more large size hats to choose from at the same reasonable price.
There were some issues with my purchase, I placed an order online and it never went through. I had to call to place an order, and then two of the same product were sent and I had tp take time out to return the product. For the most part I am happy with my purchase but the product seemed cheaper than what I expected.
Holster should be more ridged on belt. Holster tends to flop around when walking. Also, holster is slightly too large for the Colt.44.
As usual, excellent service and quality per their established norm!
Customer service is outstanding. The lady that helped me took time to look up old records to make sure I was ordering the right size, as this was a gift, even measured the garment to make sure. Arrived in just a couple of days.
Overall, the merchandise I ordered went beyond my expectations. I am using these garments in a play set in the late 1800's and I have been receiving glowing comments from audience members regarding their look. I ordered over the phone and found the sales persons were extremeyly helpful with my specific need. I am very pleased!
First time ordering and it was a great experience. The quality was just what I had hoped for.
I was so pleased to find Steam-punk items at such great prices!
Using walking canes can be quite noticeable and the canes are often drab.
The Gentleman's Emporium canes are conversation piece in themselves.
I purchased 3 of the most unique canes anyone has ever seen.
Thank you for a wonderful shopping experience!
Nice 3 Piece Suit. Not exactly the blue-ish color shown but still usable.
I consider my derby hat to be top quality. Your service was great and I will be buying from you in the future.
If I could give more stars I would, excellent service, quality products, great delivery, this is the second time I have purchased from GE and looking forward to my next :) thank you.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members