From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Very satisfied with the service and fast delivery. I ordered on Monday and received the products on Wednesday the same week, Awesome!
I also returned for exchange (size). Delivery were the same mailed the return on Friday received the replacement on Thursday. Awesome!
Satisfied with the products and I will order again. I do recommend this Company to all online buyers out there. I had bad experienced with other online services like "DESERT WARRIOR PRODUCT" they charged my card right away without shipping the items, out of stock didn't received after 3 long months and they sent me the wrong items I returned paid for returned products because they said that they sent return mailing labels thru my email, never received. I end up cancelling the order due to not have it available for a long long time, my card was still charged for 5 months. They said that the returned products must be inspected by them for damages and missing parts. Yup, 5 Months wait for refund. DO NOT BUY ANYTHING FROM DESSERT WARRIOR PRODUCTS.
Check the customer review before doing so. It's a plus to all of you out there.
WESTERN EMPORIUM ALL THE WAY HEEEHAWWWW!
All parts I received are similar to your description. Thank you...
Good quality lots of selection, will have to return one pair of pants due to fit not the products fault.
The customer service was outstanding. This was my first shopping experience with this store. I was pleased with the items I purchased and found the suggestions to be helpful. There was a delay in the delivery due to the unusual amount of snow; however when I called to check on my order, the store representative worked with me to track my items. I have told everyone about it.
I was extremely pleased with the quality and workmanship. Everything happened as promised, and that's all I ask for. I always purchase one thing before a multiple item order when trying a new company. I'm going to purchase more items now.
I ordered pants, shirt, tie, waistcoat, coat and some accessories to make up my Wedding outfit for my cowboy wedding in June. I live in the UK and had a lot of email conversations and some phone calls with Eve in customer service before I placed my order as I wanted it delivering to a specific hotel on a specific date in the US. I placed my order in advance over the phone and everything went smoothly with great communication throughout. My order was delivered exactly as requested on time. Great service!
Great service, great products!
I love hat been looking for this style for years.
Great prices Great quality fast delivery time
Very pleased to find new clothing that meets my need to appear "old" because "Vintage" clothing is often small and fragile. Thank you for presenting the old standards in several colorways. I'm very impressed.
It was awsome I had to order the 2x. I did have to have the blouse and skirt altered which was extra expense but worth it!The sizes definitely run small
Excellent clothing and service.
This is only my second order whith Gentlemans Emporium but both have been great, quality products, exactly what you see on their web site, shipping is quick and you cant beat the price. Not to mention the selections, too much cool stuff to chose from.
It was a good experience, and retro fashion designs are temting ofers, in nex opportuniti will chose the much more variety you have. Good job.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members