From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Excellent fit and quality. Speedy delivery.
The customer service was among the best I've experienced online. A small problem with one of the items being unavailable was handled quickly and satisfactorily. The items arrived ahead of their estimated delivery date, and were excellent for the purpose I ordered them for. Their service was more personal and friendlier than you usually get in this type of order. Very happy!
The vest was better than I thought that it would be. It exceeded my expectations. Looking forward to doing business with you all again in the near future.
Customer service provide pertinent information on the products and delivery service was
Right on time.
I have ordered from W.E. On a couple of occasions. Service has been excellent, delivery times as promised. Quality of the merchandise has alwys been top notch, I'll be back.
Very successful purchase and handling of product. Have recommended the site to several people.
GR.
I love my vest! It fits perfectly, well-made, nice cut & fabric - I'll be buying more, for sure.
Nice fit, very classy, received lots of comments on how nice I looked. Really like the look and feel. Five stars*****
The products are sometimes not the same colour as on the website.
Also, the size selection in the "medium" range, particularly when it comes to vests, is poor.
WONDERFUL RESPONSE FROM GENTLEMAN I TALKED TOO' EXTREMELY HELPFUL.
Thank you so much for the great service, i live in Canada and everything went as smooth as if I ordered from a bussiness next door.
I'm Always impressed with the delivery time. The products are of a good quality. And the sizing chart seem accurate. I'd love to see a wider range if women's clothes. Like a full on bustle dress. Yet I can see that would be hard to source. All in all a great site lots of product choices fair pricing and extremely prompt service. I'll be back!
You are a tad expensive, but you are worth it in both quality and service.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members