Historical Emporium
website thubmnail of Historical Emporium

Historical EmporiumReviews 11,101

4.9

From the business

At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.

Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.


+4
How would you rate Historical Emporium?
grey star
grey star
grey star
grey star
grey star

Historical Emporium Reviews Summary

The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
14
value
15
shipping
15
returns
9
quality
15

Instant Feedback

2 reviews
Dave D.
0 reviews
0 helpful votes
Follow Dave D.
Unfollow Dave D.
Send Message
Share Review
Report Review

I love the quality, design and shipping time
April 11, 2014

I love the quality, design and shipping time. The guides for finding the right size are spot on. I would highly recommend you guys to anyone!

Date of experience: April 11, 2014
Greg V.
0 reviews
0 helpful votes
Follow Greg V.
Unfollow Greg V.
Send Message
Share Review
Report Review

Was very pleased with purchase and service and plan on ordering again.

Date of experience: April 11, 2014
michael u.
0 reviews
0 helpful votes
Follow michael u.
Unfollow michael u.
Send Message
Share Review
Report Review

Great products,Great Service.!
April 11, 2014

Great products,Great Service.!

Date of experience: April 11, 2014
Lou G.
0 reviews
0 helpful votes
Follow Lou G.
Unfollow Lou G.
Send Message
Share Review
Report Review

Both vests the top quality I expected
April 11, 2014

Both vests the top quality I expected. The delivery was quick and well packaged.

Date of experience: April 11, 2014
Cindy S.
0 reviews
0 helpful votes
Follow Cindy S.
Unfollow Cindy S.
Send Message
Share Review
Report Review

...
April 11, 2014

Date of experience: April 11, 2014
Mare Q.
0 reviews
0 helpful votes
Follow Mare Q.
Unfollow Mare Q.
Send Message
Share Review
Report Review

The quality and durability of the split-skirt I got was appreciated. Although some wear of it will be for more "costume" purposes, it is stylish enough for casual evening wear. I always can count on the quality and service if there is a problem

Date of experience: April 11, 2014
Nancy A.
0 reviews
0 helpful votes
Follow Nancy A.
Unfollow Nancy A.
Send Message
Share Review
Report Review

...
April 11, 2014

Date of experience: April 11, 2014
irwin k.
0 reviews
0 helpful votes
Follow irwin k.
Unfollow irwin k.
Send Message
Share Review
Report Review

You folks are awesome,thanks!
April 11, 2014

You folks are awesome,thanks!

Date of experience: April 11, 2014
Shirley Q.
0 reviews
0 helpful votes
Follow Shirley Q.
Unfollow Shirley Q.
Send Message
Share Review
Report Review

...
April 11, 2014

Date of experience: April 11, 2014
Bill T.
0 reviews
0 helpful votes
Follow Bill T.
Unfollow Bill T.
Send Message
Share Review
Report Review

...
April 11, 2014

Date of experience: April 11, 2014
Mike V.
0 reviews
0 helpful votes
Follow Mike V.
Unfollow Mike V.
Send Message
Share Review
Report Review

Coat was cheap seams came appart after one use, made in china, will not shop here again.

Date of experience: April 8, 2014
Steve N.
0 reviews
0 helpful votes
Follow Steve N.
Unfollow Steve N.
Send Message
Share Review
Report Review

The young lady who helped me was very professional and most helpful. She answered my questions and erased my concerns. It was quick, complete, and all done.

Date of experience: April 7, 2014
Steve I.
0 reviews
0 helpful votes
Follow Steve I.
Unfollow Steve I.
Send Message
Share Review
Report Review

...
April 7, 2014

Date of experience: April 7, 2014
Jason Q.
0 reviews
0 helpful votes
Follow Jason Q.
Unfollow Jason Q.
Send Message
Share Review
Report Review

...
April 7, 2014

Date of experience: April 7, 2014
Jacky M.
0 reviews
0 helpful votes
Follow Jacky M.
Unfollow Jacky M.
Send Message
Share Review
Report Review

There was plenty of choice, the website was easy to negotiate. Guidelines for sizing were really accurate. Oreder delivered faster than stated

Date of experience: April 6, 2014
JT A.
0 reviews
0 helpful votes
Follow JT A.
Unfollow JT A.
Send Message
Share Review
Report Review

Splendid service and quality
April 6, 2014

Splendid service and quality.

Date of experience: April 6, 2014
IMADUSM K.
0 reviews
0 helpful votes
Follow IMADUSM K.
Unfollow IMADUSM K.
Send Message
Share Review
Report Review

I ordered the wrong size and you guys were quick and very helpful in helping me get the right one! Thanks alot!

Date of experience: April 6, 2014
Jens G.
0 reviews
0 helpful votes
Follow Jens G.
Unfollow Jens G.
Send Message
Share Review
Report Review

I am from Sweden
April 6, 2014

I am from Sweden. I really want to say thanks for your service and support!

Date of experience: April 6, 2014
Unclec B.
0 reviews
0 helpful votes
Follow Unclec B.
Unfollow Unclec B.
Send Message
Share Review
Report Review

Great vests, top quality, great fit
April 5, 2014

Great vests, top quality, great fit. This was the second vest order I have made with Gentleman's Emporium. I ordered a size bigger this time and the fit is great. The vests go over a shirt and t-shirt so a little extra that can be taken up with the adjustment tab on the back is desirable.

Date of experience: April 5, 2014
Leah X.
0 reviews
0 helpful votes
Follow Leah X.
Unfollow Leah X.
Send Message
Share Review
Report Review

Fantastic service, product and very fast delivery.

Date of experience: April 5, 2014