Historical Emporium
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Historical EmporiumReviews 11,101

4.9

From the business

At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.

Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.


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Historical Emporium Reviews Summary

The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
14
value
15
shipping
15
returns
9
quality
15

Instant Feedback

2 reviews
Jeff C.
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Very fast Shipping, I had a small hiccup with my suit, sent it back and received my new suit in less than a week. Very pleased and very impressed with how you run things and how you work. Thank You!

Date of experience: April 11, 2014
Lee C.
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I don't know if I've ever had a better online buying experience. Would definitely buy from again. Thanks!

Date of experience: April 11, 2014
Wm B.
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Very very good on everthing
April 11, 2014

Very very good on everthing

Date of experience: April 11, 2014
Ken H.
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Quality product, excellent service and speedy delivery. I couldn't asked for anything better. Well worth my investment!

Date of experience: April 11, 2014
David I.
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I couldn't be happier with my black wool Homburg. It is a very high quality hat.When I ordered the hat I was told to expect delivery in about a week to 10 days if I remember correctly. Anyway I received the hat in 4 days and maybe only three. I highly reccomend Historical Emporium and will definitely be a return customer.

Date of experience: April 11, 2014
Di K.
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There's not much to say
April 11, 2014

There's not much to say. I found what I was looking for, I ordered, and it was delivered promptly. I am pleased with the quality of the merchandise.

Date of experience: April 11, 2014
Steveob V.
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The gunbelt is sturdy and well made
April 11, 2014

The gunbelt is sturdy and well made. I was very satisfied

Date of experience: April 11, 2014
Cynamoor H.
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April 11, 2014

Date of experience: April 11, 2014
Peter X.
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April 11, 2014

Date of experience: April 11, 2014
Asta c.
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You Guys are amazing
April 11, 2014

You Guys are amazing. This best and 4 others we bought we're for a wedding. When unexpected changes occured your Staff got us replacemt at lighteninh speed

Date of experience: April 11, 2014
Saddlebum J.
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Great holster!Love it!
April 11, 2014

Great holster!Love it!

Date of experience: April 11, 2014
Justin J.
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April 11, 2014

Date of experience: April 11, 2014
Billy B.
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Great product
April 11, 2014

Great product. The preached boots are just as stated and are made strong and look good

Date of experience: April 11, 2014
Steve R.
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As usual, the customer service and products at the Gentleman's Emporium were top-notch! I highly recommend this company for their wonderful, high-quality products, good prices, and excellent customer service.

Date of experience: April 11, 2014
Jeff N.
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April 11, 2014

Date of experience: April 11, 2014
Jim Z.
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April 11, 2014

Date of experience: April 11, 2014
Mad R.
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April 11, 2014

Date of experience: April 11, 2014
Tina G.
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I was very happy with my purchase, your site had exactly what I was looking for. The purchase was a gift and the present was very well received, all involved were very happy. Thank you

Date of experience: April 11, 2014
Kells J.
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I have been shopping with you for years
April 11, 2014

I have been shopping with you for years.
I have always loved everything that have ordered
Keep it up

Date of experience: April 11, 2014
Bill C.
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April 11, 2014

Date of experience: April 11, 2014