At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Very fast Shipping, I had a small hiccup with my suit, sent it back and received my new suit in less than a week. Very pleased and very impressed with how you run things and how you work. Thank You!
I don't know if I've ever had a better online buying experience. Would definitely buy from again. Thanks!
Very very good on everthing
Quality product, excellent service and speedy delivery. I couldn't asked for anything better. Well worth my investment!
I couldn't be happier with my black wool Homburg. It is a very high quality hat.When I ordered the hat I was told to expect delivery in about a week to 10 days if I remember correctly. Anyway I received the hat in 4 days and maybe only three. I highly reccomend Historical Emporium and will definitely be a return customer.
There's not much to say. I found what I was looking for, I ordered, and it was delivered promptly. I am pleased with the quality of the merchandise.
The gunbelt is sturdy and well made. I was very satisfied
You Guys are amazing. This best and 4 others we bought we're for a wedding. When unexpected changes occured your Staff got us replacemt at lighteninh speed
Great holster!Love it!
Great product. The preached boots are just as stated and are made strong and look good
As usual, the customer service and products at the Gentleman's Emporium were top-notch! I highly recommend this company for their wonderful, high-quality products, good prices, and excellent customer service.
I was very happy with my purchase, your site had exactly what I was looking for. The purchase was a gift and the present was very well received, all involved were very happy. Thank you
I have been shopping with you for years.
I have always loved everything that have ordered
Keep it up
Answer: This is definitely a legit company. I ordered clothing from them on a Tuesday and 80% of it arrived on Friday - 3 days later.
Answer: When I call, they answer the phone on the second ring - a REAL person asnwers. Just remember they are Pacific time!
Answer: Not less expensive, but other companies have much better quality, and not so vague on the descriptions