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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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I am an extremely happy customer. Historical Emporium offers high quality merchandise at reasonable prices.
Very nice suit, although fit is a little small, that seems to be the norm though based on reading other reviews.
Every thing i bought was of high standards and the service was great, one shirt to exchange because of size is all
The merchandise came on time and well-packaged.
I just love doing business here! So far everything I purchased here has met or exceeded my expectations. Customer service is just as good, I feel that if I have a problem everything that can be done, will be done to resolve it
Ordered the shell belt and it was too small. My fault. Sent it back with correct size and it came. No problem. Be sure you order the right size.
Real good.
Accidentally ordered two coats,
My credit card bill was corrected.
Very polite staff that fixed my user input error lickety-split.
Service great, speed of delivery was very good. Highly recommended.
The quality of the cloths are so much better than expected. I was looking for something civil war era for a play and was so happy to have found this.
This is my second time buying from Ladies Emporium. Great experience and the products are excellent. I portray a historical figure at a National Historic Site and I can always count on the quality, comfort, authenticity etc of the clothes and other accessories. Highly recommend.
Very pleased on how fast my order was shipped and received here in Canada!
The goods I ordered arrived promptly and they were of the highest quality. All in all a seamless purchase and delivery half way around the world.
This was our second order we are very happy with them
I was very satisfied with every aspect of my purchasing experience with Historical Emporium. Delivery of my purchase was in a timely manner, considering it was going cross country. I thought the shipping charges were reasonable. I would highly recommend your establishment to anyone looking for a quality holster and at very good price. I will assume your entire product line is at least as good, and would recommend to anyone I know to visit your site for similar products.
The gentleman I worked with was very helpful, he spent time with me on the phone as if I were shopping in person, it was a great experience.
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members