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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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This clothing is extremely well made. It is NOT costume junk. That makes me a little uneasy as well as pleased. The detail and fine workmanship point to a shadowy sub-culture of people who actually live an anachronistic (i.e. Victorian era) lifestyle, where Victorian haute couture is not just a fun and occasional activity, but a full time way of life. I bought the items I have for a specific performance related reason and usage. If anyone has an update on my suspicions, please post on FB at Steve Barker. At least you people aren't "furries."
Gentlemansemporium.com is an excellent resource for readymade historical or stylized historical garments and accessories for the stage and film. Although some items are too theatrical for highly realistic historical productions, the mens trousers in particular are very good for realistic close-up work. As are the selection of men's shirts. They are prompt in shipping and the sizing runs true to size. Even when the fabric is polyester, the construction remains of a good quality consistent with the pricing and fits well or is easily alterable. They are an excellent vendor and very reliable; we use them consistently dozens of times a year.
Freak'n awesome clothes. The real deal; not some polyester costume. I will always buy my Victorian stuff from you guys.
Thanks,
Arron
I am a return customer. I have found the selection and service to be top-notch in all respects. I will be coming back for more items in the future!
I bought the Callahan Frock coat for an actor in our production of Sherlock Holmes. Later when I was able to fit him it turns out he had lost a lot of weight since his measurements had been taken and the coat was way too big! I immediately sent the coat and the tall standing collar for his shirt back and re-ordered in smaller sizes. When that coat came it too was too large! Again I quickly ordered another coat and returned the second one. The third coat got to me right away! I should be able to fit tomorrow but I'm sure it will be great!
Excellent site, answered my email question, had what I wanted at a decent price, and shipping was very quick.
I loved what I ordered. The dress fit well, and the under garments too. If a few personal touches they worked great for my events.
Simply a great shopping experience. Great selection and prompt service...even for an exchange.
The email and mail service I received from Western Emporium was very good.
However, the product, Amelia Blue Daisy dress, was a disappointment. Size Medium usually fits me well. Although the dress was of lovely material and appeared to be well made, the dress was very tight across the back and armholes too small. I could not raise my arms comfortably.
I had to return the dress, which ended up costing me about $20.00 out of pocket for shipping both ways.
You had exactly what I wanted to buy and you had it in the right size! The quality is superb.
Great quality and price. Sizes were accurate. I only wish the website accurately reflected their stock. Went to order a suit that said was in stock but was told it wasn't.
Great product - Great service - Great over all on line shopping.
Great quick delivery. Product a bit overpriced for the quality.
I have bought a vest and a pocket watch.
Both are elegant and suiting.I have used the watch in public and it is elegant and serves it`s purpose.
Thank you!
Yngvar Algot Karlsen
Norway
The best costumer service I have ever encountered. From the first phone call about their products to them going above and beyond to help me out in a time crunch situation, this is the only place I will do business with in the future for the type products they carry.
And the quality of the products surpassed my expectations, excellent products,excellent customer service, very well done.
I am delighted to find someone who can fill my needs. The quality of their clothing is wonderful. I will continue to purchase at Gentleman's Emporium.As a musician, I meet many people and will definitely tell others about this great store.
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members