On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Thank you for ALWAYS offering such great products!
Fast, friendly service and the products arrived in great shape.
The products were to the era I needed and were of good quality.
I bought a 45 caliber western gun belt. When the bullets are placed in the belt along with the pistol it looks totally awesome. Thank you,
Warren
The Homburg is an excellent buy for the price; delivery time was as advertised and my only disappointment was that the hat was packed in a way that creased the brim on one edge. However, a quick pass through steam allowed me to re-shape it and now all that I need is a break from the Texas summer so I can wear a black felt hat. I've looked around for quite a while for a hat of this quality and price and having found it, I'd be willing to recommend the emporium to anyone.
Great products! Fast shipping! Great employees!
I had never ordered a corset before and ordered one way too big. When I sent an e-mail to the company a real person got back to me. I returned the corset for the correct size and love it.
Excellent customer service. The people with whom I spoke went way out of their way to provide genuinely caring and outstanding customer service. I was impressed.
Fantastic!
Great quality product, good price, fast delivery!
Will buy here again!
Well made vest and bow tie. True to the pictures, and accurate sizing. Very pleased.
Great service.
Found what I needed at a reasonable price and it arrived earlier than promised, what more can you ask for.
Very good products and excellent customer service when I had to call for more information or about an issue with my order. I have ordered from this company in the past and will continue to do so. I just wish the prices weren't quite so steep.
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members