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The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
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My husband wears the clothing for his job. He is a Trolley driver and also drives horse and carriages. He always receives compliments on his vests and ties. Have ordered in the past, and will continue to add to his wardrobe. You have a wonderful selection to choose from.
Marie was a treasure. She ran interference to get a second sized suit sent instead of returned for refund. Her advice was helpful. Her attitude was encouraging.
The suit for Mark Twain fits well, is period style, and reasonably priced,
Thank ou
My wife loved the umbrella and is excited to show it off at the next reenactment! Great customer service. Keep up the great work!
I was very pleased with the items that I purchased.
The fit was surprisingly good.
No problems concerning the shipping.
The employees were very professional in helping me.
Great resource for hard to find historically correct clothing at a reasonable price
I love this holster. I would recommend that you get this in your actual belt size and not bigger. I wear a 40 belt and purchased a 44 and it is just on my hip with the last buckle hole.
Anyone who buys this type of holster from Historical Emporium will love it for sure. It is absolutely perfect
The initially predicted delivery date was much longer than it turned out to be; nothing to complaine about
THE BELT AND SERVICE WAS GREAT, WHAT MORE CAN YOU SAY
Got every product I ordered with in a week and the quality was impeccable. Could not be more pleased!
Quick service!
Thank you for your fast shipping.
Great products, great prices, and great delivery time. Thanks again.
The Emporium sets a standard that others should strive to achieve. My wife and I have purchased numerous articles over the months and if there was a problem it was resolved instantly with the upmost professionalism. The products are of the highest quality, as advertised, and delivered with the upmost dispatch.
Answer: This is definitely a legit company. I ordered clothing from them on a Tuesday and 80% of it arrived on Friday - 3 days later.
Answer: When I call, they answer the phone on the second ring - a REAL person asnwers. Just remember they are Pacific time!
Answer: Not less expensive, but other companies have much better quality, and not so vague on the descriptions
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.