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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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I was concerned of course with sizing and quality but after having a WONDERFUL conversation with the customer rep on the phone all was explained and it was a great experience.
I'm very selective in the merchandise I purchase. My many orders arrived to my 100% satisfaction as to quality, value, customer service and as represented. It is nice to see a company that takes pride in it's product and their integrity. Their delivery time was super fast! Thank you EMPORIUM, don't know who you folks are but I know that you take pride in what you do. Kudos!
Great style, great fit.
You guys are awesome! The Western Holster I ordered for my 45 Long Colt is a work of art! Thank you!
I just wish you made a belt/holster rig that will fit my 22 convertible (22 LR/22 Mag) with a 6 1/2 inch barrel!
I am a reenactor for the period of the 1800's. I have made numerous purchases from Western Emporium and have been satisfied with all of them. I have an event coming up that takes place in the 1920's. I will portray the part of a Roaring 20's Mob Boss. I put together my outfit with Your Cutaway suit coat, Sinclair Rounded Collar shirt, Farnsworth Vest, Henderson Trousers, spats and Darby hat. My look is amazing according to the wife who is also a reeactor and seamstress. She has also purchased several items for some of her costumes.
You very kind and help me for beyond other stores. I would recommend you to anyone you were really great for I am old and you were very helpful Great Job
Great service and products
Smooth transaction...from once I decided what vest to order, paying via PayPal, notification of my order and tracking information, to receiving my vest...smooth as it gets.Thank You
The shirt was even better than I imagined it would be based upon what was on the website! I would certainly order from this site again, and I loved that my shirt came even faster than I expected it to arrive.
I just love the way everything falls into place fairly and efficiently. If I were pressed
To single out any one bit that could use attention it might be the search options in
Your on-line catalog which see a bit twitchy sometime. I notice that some products
Do not consistently come up in all sub-catagories. It Could however just be "operator error" on my part. Best Wishes, Bruce
The product I ordered was very well made, but had sizing issues (length). HE customer service is great and resolved my issue promptly. Thanks!
Thank you for your quick response! Ordered the Chocolate.45 Tooled Gun Belt/Holster on Dec.16/16, arrived Dec.23/16 in time for Christmas! It fits me and my Pietta 1873.45 perfectly. Quality and finish are also excellent, great value for the money. Will be ordering more items in future for sure. Great job Western Emporium!
Vest I bought was a little pricey, but the quality is superior. I'd do it again in a heartbeat. Delivery time was exceptional. Far better than expected.
I believe gentlemans emporium made online shopping quick and easy and the product arrived earlier than expected and in great condition.
The delivery is awesome, the quality of products is way above average, I had a question because the powder belt size was not the same as a drop leg holster and my question was answered over the phone and my new size is in the mail on its way to me but the holsters craftsmanship is unbelievable and the sizing for the six shooter combos belt and holster are perfect to the sizing chart
I enjoy shopping at Historical Emporium because I sell quality products and I always get compliments on evenings out wearing wardrobe from Historical Emporium.
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members