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The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
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The service was very personalized, the shoes were just right in appearance and fit, and the price was appropriate to the quality of the item. Really a perfect transaction!
I buy most of my vests and accessories from you guys. I am a past, present, and future customer.
Cheers,
Squirrel
Awsome company thanks
A very good looking, comfortable, and affordable Victorian costume. Thanks
Had a problem with an item I order and it was resolved very quickly. They also followed up on the problem after it was resolved. Very good customer service, Thank you.
The belt was ausum, the buckle was not I was forced to return iot, customer service was great.
These are great trousers. Best I've seen at the price! Highly recommend!
The product arrived earlier then expected and fits beautifully
Nice and easy transaction
You a great solection and good prices. And great turn around time. Why I like shopping with you.
I asked a question about the product and received a timely answer.
Answer: This is definitely a legit company. I ordered clothing from them on a Tuesday and 80% of it arrived on Friday - 3 days later.
Answer: When I call, they answer the phone on the second ring - a REAL person asnwers. Just remember they are Pacific time!
Answer: Not less expensive, but other companies have much better quality, and not so vague on the descriptions
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.