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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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I purchased several products, gambler hat, coat, two Gun belts for different guns and spurs.
Totally blown away by customer service, products and pricing, oh don't forget the short turn around for shipping.
I would rate the entire service 5 stars, and recommend to anyone.
Thank you for providing "real" customer service!
John Morris
I volunteer at the Seashore Trolley Museum in Kennebunkport, Maine and with the exception of my motorman's cap, all of my uniform has come from Historical Emporium. With out exception everything has arrived promptly and is exactly as described. I am very happy with everything I have purchased.
This is my first order...Bravo!
Noel was terrific.
They are the ones that I go to for the Victorian and Western wear they most likely hive what I needed and its quality and look are great
Great resource for period clothing. Will definitely use again. Highly recommended. Quality clothing.
Have purchased several items from Historical Emporium. I am very pleased with the quality of the items, the prices and rapid delivery. Would recommend any time. Will purchase other items in the future when I see something (s) that strike my fancy!
Product was excellent. Unfortunately the postage cost was as much as the product but I know that is out of your control. Thank you for a wonderful shopping experience.
If you're particular about "historical accuracy" when it's about clothing; these fine people are the best choice. Their customer services and quality assurrance of products is what you would expect...believe me. When you speak with them, you're a valued customer - a real person. I'm choosing these fine folks for all of my "western heritage attire" Larry Cunningham, Nevada
The Gamblers hat was a perfect fit,to me style and quality counts and all were met with this Item.Customer service was swift and helpful.I will certainly be buying again.
Quick and easy shopping. The item is just as described.
I stumbled upon historicalemporium.com when trying to find a women's waist coat for my wedding. I ordered one from them, and could not be happier. After I ordered the waist coat, I received an email with a detailed receipt and a clear estimated delivery time (including time to make and deliver the item). I received updates and then a final email letting me know the waist coat had shipped and a link to track my package. I received my purchase well within the estimated time. The waist coat was very reasonably priced, well made and fit perfectly. I am very happy with my purchase and their customer service.
Love your company.
Buy from you regularly.
I actually use the clothes for day to day work. My most recent purchase was two pairs of the canvas saddle pants. I intend to invest in more.
Love them.
I've been looking for a hat like this one for a long time. This hat is of high quality and should give you may years of use.
Great Service! Cool Products!
Shopping was simple and precise
Website was easy to navigate from start to finish
I ordered my new holster online Saturday and it arrived on the following Wednesday. You really cant ask for faster delivery than that. The holster itself is top quality and fit my pistol perfectly. Great job guys!
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members