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The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
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Hi this is my second pair of Leather Suspenders they are the best,
I wish they also came in White & Gray.
I needed a left handed pistol belt and I found exactly what I was looking for on your site...although this is not the first time I have ordered from you guys. I could not believe how fast it showed up at the door. Good quality, excellent service, great website. Thank you so much. Keep it up. Look forward to doing more business with you all.
Never having ordered anything from Historical Emporium, I was dubious to spend money on an item that I may or may not wear again. Now having received my ordered items I do look forward wearing these items over and over as they fit and look very "in" depending the look and the occasion! I'm glad that I found the site!
Thank you. I seriously loved the sun-glasses (they fit my face perfect/i have a small face). I wish I heard about this website before. I am considering about buying more stuff for upcoming festivals.
Everything was as I expected it to be. No problems, no delays.
Outstanding item! Very pleased with the vest...fits well, exactly as represented...
I made three phone in orders and everyone I worked with were just wonderful.
I sent a couple of messages to the company and got an answer the next day.
I plan to order again from you folks.
Take care You folks are great. Thanks for everything.
Even though I feel some items were a bit pricey, it's very well made.
Fine pants good fit.Fine service Very fast shipping.Thank you.
Bruce Rhodes
Very pleasant shopping. Item exactly has discribed.
Unfortunately, the length of the knickers did not fit, so I had to return the order. I will be ordering some regular pants and shirts shortly as soon as I can assure myself that the fit will be correct.
Your customer service rep. Was extremely helpful and expedited my order. I will definitely return to your shop in the future.
Found the item that I wanted on sale, ordered online, quick shipping, very happy with your product and service.
I recommended you today already, to some other SASS shooters.
The product, price and service could not have been better. I highly recommend Historical Emporium and will do business again.
Your customer service was great.
Answer: This is definitely a legit company. I ordered clothing from them on a Tuesday and 80% of it arrived on Friday - 3 days later.
Answer: When I call, they answer the phone on the second ring - a REAL person asnwers. Just remember they are Pacific time!
Answer: Not less expensive, but other companies have much better quality, and not so vague on the descriptions
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.