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The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
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Nice
I contacted the sales person and she answered all my questions accurately regarding size. Received my blouse and it fits beautifully.
Arrived in timely manner with good packaging.
I had no problems or delays during the ordering or shipping of the items purchased.
The items were as described, the price reasonable. The delivery time excellent; arrived well before anticipated
The globe mechanical watch I ordered is lovely, just what I wanted. The delivery service was phenomenal. My watch arrived in 3 days without special fast delivery fees. I cannot praise your company highly enough. This is the third item I have bought from you, and be assured, I will be back.
My wife and I have a steampunk magic show, "Professor Obediah's Magical Emporium," that performs all over the East Coast and most of our costumes come from you guys. We look great on stage, and audience members consistently ask about our clothing. We could purchase "costumes," but they would not look and feel the same. Your quality is amazing. We feel good in the clothing we wear and are certain we match the period and motifs we are striving for very well.
Super service and very happy with quality! Indeed, I plan to order again.
Excellent quality. It runs small. Thankful I had read reviews and ordered 2 sizes larger than normal. I usually wear a 4 but this item needed am 8. I love my new riding skirt.
The holster and belt was beyond my expectations. Truly compliments my 6 shooter.
Recommended this holster 100%
Vest I purchased fit perfectly, very good quality and actually arrive earlier than expected.
Nice product, speedy service
The bow tie and handkerchief came quickly and I am very pleased with them.
Every time I order from Historical Emporium the experience from start to finish is first rate.
Your prices are very reasonable for the quality of the products. The quality is amazing at any price!
My blouse arrived faster than stated! I was very happy with it over all.
As a first time buyer from Australia When ordering I had concerns based only upon earlier experiences with a several other traders in USA. So satisfied with my purchase. I rate Historical Emporium as reliable,prompt, friendly and caring.
Am wearing shorts throughout our honeymoon trip. Weight is excellent for cool Nova Scotia days and,evenings. Excellent seams and buttons are well attached.
Total experience was 5 stars. I'm going shopping again as soon as I finish this message.
Keep meetings the standards you've established and all should go well with you.
Answer: This is definitely a legit company. I ordered clothing from them on a Tuesday and 80% of it arrived on Friday - 3 days later.
Answer: When I call, they answer the phone on the second ring - a REAL person asnwers. Just remember they are Pacific time!
Answer: Not less expensive, but other companies have much better quality, and not so vague on the descriptions
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.