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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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My husband loves the helmut & goggles to drive his antique Healy... however the helmut runs small for an XL per the measurement guidelines. Apart from that nicely made.
I bought the Tularosa vest couple of weeks ago,this is my 3rd vest...al of them are fantastic quality,fantastic fabrics, very well cut, fit perfect...the only down side there are abit expensive,other than that,everythink is fine...ilike the Tularosa vest, because is more western looking, thats was i was looking for...personally i can wear only canvas or twill or wool,,, but again those vest are great! I hope in the future they may came in diffrent colors or styles! Thank you very much.!
From the time I ordered until I was trying on the items was three business days. I am extremely happy with your service and look forward to doing more business with you in the future.
Great products and quick delivery.
I was very pleased with the striped blouse.
I have repeatedly purchased from Historicalemporium.com since 2011 & have never been disappointed.
Needed to return first pair of pants because of size. Got great info on best way to get replacement order in the fastest way possible.
Excellent purchasing experience. I look forward to a future purchase. Terrific and well wear worthy material in these products! Very well made! Accurate sizes and information provided on web site before ordering. Worry free experience.
Very good. The waist coat is a tad snug but not bad. A button fell off on my first time of wearing but I retrieved it.
The hats I purchased arrived in good condition and earlier than promised. My only quibble is about the fit. My hat size is 7 3/8. The website gave me choices S, M, L, etc. Large is slightly too large, but Medium would likely be too small. Showing size equivalents would have helped.
Extremely surprised at the courteous, prompt service I received as well as a quality made hat well worth the price I paid. And delivery was ridiculously quick.
Very nice, and good quality skirt. Will be perfect for my steampunk costume.
I wear Western Emporium attire EVERYDAY. Doing so, I receive compliments and inquiries all day long at WALMART, KROGER, McD's, etc. Some inquire about the clothing source and I proudly mention your website. What I really like about Western Emporium attire are the pants. They are so very, very comfortable; especially since they are adjustable (unlike blue-jeans and tight-fitting waist belts). The shirts (because they are "puffy") do not cling to one's arms, back or abdomen like modern western shirts. This is a significant difference because they permit air-flow and a person remains cooler (especially in Texas summer heat!). Another advantage are the pockets. Because they are larger than modern pants, items within them do not rub a person raw AND those items are easily withdrawn when needed. I've worn only Western Emporium "old west" attire for two years and am sold on their products. I really enjoy the clothes and will be purchasing more items in the near future.
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members