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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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My husband wanted a "different" Western dress shirt for a wedding we're attending. Historical Emporium had a wonderful selection. The shirt we ordered Doc Stripe is a very nice, good fitting, good material option. He's very happy with it!
Outstanding customer service Melissa and Marie are the best!
I enjoy shopping your site. I purchased 3 jewelry items using your email photos as guidance. The actual item bore very little similarity to the pictured jewelry I received. Your service dept. cheerfully accepted my return and quickly refunded my money. I love the merchandise on Historical Emporium and I will shop here again.
I'm very happy with the service, and merchandise that I purchased, I will buy again.
I'm actually returning the items, I tried the M size and it felt to big, and the S size was way to tight. I may be right in the middle. Just sent the items.
Thank you
I have purchased 3 shirts, and 3 waist coats. The fit is perfect. I dress in old world Scottish clothing. The shirts are really historically correct. I love pushing the rules of trendy. I don't follow trends, I set them. Historical Emporium helps me a great deal! I would like to see some grey options. I think it is the Commanders waistcoat I wear almost daily. A light, medium, and a dark, say a graphite. I do have black, crimson, and kaki
Everything was just as it appeared. The sizes run small so order a bigger size. Fantastic
Awesome period correct clothing! Will be back for more, thanks!
Every aspect met or exceeded expectation, very happy, definitely an advocate
Everything was fantastic!
The duster which I purchased will add a great deal to my depiction of Black Bart. I have been pleased with all my purchases from the Historical Emporium.
Everything is fantastic! The clothing is awesome! They are so well made. Perfect!
Excellent fit and quality and service.
This fine vest wasn't my first purchase. I have 2 more like it in different colors. These are made to last. The price was reasonable to me. I recommend These fine Folks and their E-Store for just about any item of clothing from our past. They also have accessories. If you can't find an Item, one of the Staff will be more than willing to assist you. If an item isn't what you want, they will make alternative suggestions. You won't go wrong shopping here. Thank You, Historical Emporium.
Best wishes for your success,
M K Blevins
Accurate, well made, historical clothing.
It is wonderful to have a merchant that sells these hard to find items.
Great customer service as well!
Very high quality goods. Nice hand to fabrics quality hardware. Very Comfortable wearing. Thank you.
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members