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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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This store is Awesome complete satisfaction!
Everything from the shipping time, quality of item rates a 10++++. The bonnet is well made, fits good. I would highly recommend the "Emporium". Thank you.
FANTASTIC SERVICE!
I ordered 2 vests to wear to 2 weddings this summer. I received them very quickly and in perfect condition. I am very impressed with the quality of the vests. I misjudged size on one of the vests (I am fatter than I hoped) and returned it for an exchange for size. I received the replacement in a week:-) BTW, the vest size was accurate, I was just overly hopeful. I spoke to their Customer Service regarding the exchange, was treated with respect by a very sharp, helpful woman and got all the answers I needed. I will gladly order from Historical Emporium whenever I need anything they sell and do heartily recommend them.
Great products at reasonable prices and unbelievably quick shipping.
Smooth and easy purchase. Quality product.
Bo
You guys are the best. There is no place you would have to look because you guys have it all. Products and price and service can't be beat. " I'll be back "
Terry
Excellent hat & service!
Found your site online while searching for Vests to wear for my daughters wedding. I was surprised by the quantity of styles you had and I found exactly what I wanted. New vest arm bands and NO new suit. Couldn't be happier.
Quality, fast.
Gorgeous stuff. I went for a costume for musical performance and discovered that I will wear the lovely blouses on other occasions.
Items are beautiful quality. Ship time was great. Customer service was excellent.
Great Company: Very professional team, amazing service, exclusive items...
I was recommended to use Historical Emporium Store [which I did]
And I found all items I needed. I do recommend to anyone to try to use it
At least once - you will see for yourself.
Thanks Historical Emporium!
Great Job
ZR
So happy with all my shirts I ordered for my wedding and got them pretty quick. Only thing I wish is the khaki one looks like cream color which is what I wanted on the site so when I received it I was a tiny bit disappointed that it was a khaki color but it will work fine and all seem to fit great too.
The two pairs of canvas pants, two shirts, vest and boots were well worth it and of very good quality. Authentic appearance and fully functional. I put them through a 5 day 1870s cattle drive and they easily held up. The boots were nice but only come in E width. Using 2 sets of socks made them functional and as with all boots, after wearing them a bit the heel stopped slipping.
I had a time crunch issue regarding shipment. Customer service was wonderful and very helpful they actually combined two shipments for me and made sure I got it before I left the country for a month. The experience was more than satisfactory
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members