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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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In researching for a Western Gun Belt and Holster to accommodate my Colt.45 Cal replica air pistol, I came across your website and found just what I was looking for to fit my specifications. Workmanship, color, and design was top notch as well as the fit. The style and size of the belt was not in stock at the time I wanted to order, but I sent an email inquiry as to when I could expect to see the item restocked, and your customer service department (Melissa) was more than helpful in offering to send me a notice when it was available for purchase. I also ordered the set of 6 Brass (to sample).45 Long Colt Dummy Bullets, and they fitted the belt loops perfectly. My only feedback as to the bullets is I thought that they were a little pricey. However, I was satisfied with the overall shopping experience and would gladly revisit again for my future needs.
Repeat customer who DEFINITELY plans to buy again. Fantastic service, prompt shipping, and unbeatable quality.
Love this place!
The gun leather is of extremely high quality. Very reasonably priced for the quality. Have bought several holster sets from this place. When you wear one you would say"cowboy up!" Great stuff. I wish there was a double holster version of this style. I would have bought that one too. Big Mike
I shop for bargins and quality in mens stores, you have both and hard to find items
I shop historicalemporium.com several times a year and am usually quite pleased with what I receive.
Great to buy from.
I needed a cane body is paying the price of a life of adventure. So now I have the best cane available I feel like Evel Kinevel now! Thank you for everything!
Good. I have returned one item due to size and no comparison available
100% satisfied
Quality item. Description of pants very accurate. Prompt delivery.
Thank you for your prompt service. Your product was of good quality.
When i called customer service, friendly, but, he never offered to let me know that they could notify me when product came in
Thank you, Historical Emporium. Your vest offerings are excellent. I ordered the McLaughlin Vest for my husband for an upcoming wedding. The quality, fit, and fabric are exceptional. I plan to be a return customer.
I cannot say enough good things about Historical Emporium. From the on-line catalog, nicely organized and what a selection (very user friendly), to the 'go-the-extra-mile' help from Customer Service, to the essence of it all...the quality of the products and period authenticity. I already am working on my next order...just waiting on answers to my question regarding two different offerings and wondering which would be the best choice with the other items I have selected. Definitely ask if you are not sure which item to choose and how the whole outfit will co-ordinate together. Customer Service reps are excellent fashion consultants! Can't wait to receive my next order! Thank you everyone at HE!
WOW - I live clean across the U.S.A. in Pennsylvania and much to my surprise, I received it in 3 days. They said that the shipping time would be 5 business days. Secondly, The quality of the Holster was excellent for the price I paid for it. I used the directions for sizing the cartridge belt but I had to send it back because it was to big. I called customer service and they couldn't be any more helpful and pleasant to deal with. It took longer for me to ship it back to them then for them to ship it back to me again. (3 Days) My.44 magnum fit perfectly in it. I couldn't be more satisfied. Thank you for such a pleasant experience.
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members